Scott Lambert

Mercedes-Benz of Midlothian is fantastic. They are always responsive, professional and provide a great customer experience! They are always responsive, professional and provide a great customer experience! More

by Leah Timmerman Verified Customer Verified Customer

Report | Print

I've always had really good experiences when I take my car in. Scott is knowledgeable and always happy to help. car in. Scott is knowledgeable and always happy to help. More

by JewellHC31 Verified Customer Verified Customer

Report | Print

My service advisor Scott Lambert was great. He explained from the beginning what services were covered with my appointment, total cost of the service, and kept me in the loop with videos too. I He explained from the beginning what services were covered with my appointment, total cost of the service, and kept me in the loop with videos too. I would go back. Be mindful of the 3% charge if you use a credit card though. The signs are very well placed at the dealership, but I didn't realize that until I got there. More

by ravi.patel Verified Customer Verified Customer

Report | Print

Great service. A real pleasure dealing with Scott in the service department. He took care of everything that I needed. A real pleasure dealing with Scott in the service department. He took care of everything that I needed. More

by HOLDOC51 Verified Customer Verified Customer

Report | Print

very good and my advisor Leslie Lambert is always great He cares for you and the work being perform on your vehicle great He cares for you and the work being perform on your vehicle More

by Maybabyrc Verified Customer Verified Customer

Report | Print

I highly recommend the Service Department at Mercedes-Benz of Midlothian for their outstanding professionalism, efficiency, and expertise. Whether you need routine maintenance or complex repairs Mercedes-Benz of Midlothian for their outstanding professionalism, efficiency, and expertise. Whether you need routine maintenance or complex repairs, their certified technicians ensure your vehicle receives top-quality care using genuine Mercedes-Benz parts. The team is dedicated to keeping your car running at peak performance while providing a seamless and stress-free experience. Additionally, Scott Lambert is a fantastic resource, known for his commitment to customer satisfaction and attention to detail. His dedication to ensuring clients receive the best service possibly makes him a trusted advisor for all your Mercedes-Benz needs. If you're looking for a dealership that truly prioritizes customer care and vehicle longevity, Mercedes-Benz of Midlothian's Service Department is the place to go. More

by JLupe Verified Customer Verified Customer

Report | Print

Outstanding service this is why is use this dealership instead of Fredericksburg their service department is horrible. instead of Fredericksburg their service department is horrible. More

by l.122henderson Verified Customer Verified Customer

Report | Print

I received a. video from the technician that showed me what work needed to be performed to repair my vehicle. The video was very informative and service advisor, video from the technician that showed me what work needed to be performed to repair my vehicle. The video was very informative and service advisor, Scott Lambert was also courteous and helpful during the repair process. More

by SHERLOCKBRUCE2 Verified Customer Verified Customer

Report | Print

The communication was effective and on point; the advisor kept me informed. The service was done completely to my satisfaction and in a timely manor. The staff was very pleasant and friendly. kept me informed. The service was done completely to my satisfaction and in a timely manor. The staff was very pleasant and friendly. More

by Thom G Verified Customer Verified Customer

Report | Print

Excellent service! Excellent customer service! We appreciate it! Thanks for all you do! It was quick and great service! Excellent customer service! We appreciate it! Thanks for all you do! It was quick and great service! More

by RENUSHARMA1166 Verified Customer Verified Customer

Report | Print