Scott Cooper
Scott Cooper at Shottenkirk Chevrolet

Scott Cooper | Page 12

Service Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

4.9
154 Reviews
4.9

154 Reviews

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154 Reviews of Scott Cooper

March 29, 2023

Dealership Rating
Employee Rating

Great service and always helpful. Thank you for the car wash. We will bring it back again More

by bigdaddy6159401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Barkela, Kyle Carnahan, Scott Cooper, Cole Dalrymple

Mar 31, 2023

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 08, 2023

Dealership Rating
Employee Rating

Staff was friendly and efficient and communicated well through the diagnostic process. My car was even done earlier than expected! More

by Raynee14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Shirley Johnsen, Coltan Straker

Mar 09, 2023

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 04, 2023

Dealership Rating
Employee Rating

The people at Shottenkirk are professional and very helpful. They pretty much aim to please, if possible. More

by LARRYMCD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Jason Wells, Sydney Hinders

Mar 04, 2023

Shottenkirk Chevrolet responded

Thank you, Larry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 02, 2023

Dealership Rating
Employee Rating

Your service department is very good they are responsive and respectful and responsible and very knowledgeable and very helpful i was told every step and everything that was happening i was very impressed w More

by BILLBLUMBERG749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Barkela, Kyle Carnahan, Scott Cooper, Cole Dalrymple, Christian Dorrance, Samuel Dusenbery, Adi Feriz, Raynee Hagelberg, Matt Heasley

Mar 02, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to leave us this fantastic five-star review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We look forward to sharing your compliments with our crew. Thank you for choosing Shottenkirk Chevrolet!

March 01, 2023

Dealership Rating
Employee Rating

Nice place. Employees are very courteous and helpful. Decent waiting area with snack and drink machines. More

by fogarty.matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Barkela, Kyle Carnahan, Scott Cooper, Cole Dalrymple, Christian Dorrance, Samuel Dusenbery, Adi Feriz, Raynee Hagelberg, Matt Heasley

Mar 02, 2023

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet, Matt. We appreciate your feedback. We look forward to serving you in the future.

February 02, 2023

Dealership Rating
Employee Rating

Good people. Keeps me informed of vehicle status. All good so no complaints at all More

by MTSCHEMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Barkela, Kyle Carnahan, Scott Cooper, Cole Dalrymple, Christian Dorrance, Samuel Dusenbery, Adi Feriz, Raynee Hagelberg, Matt Heasley

Feb 02, 2023

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

January 26, 2023

Dealership Rating
Employee Rating

I was told my car would be ready in one week once I called to check on it on Friday I was told that the person working on it was out all week due to illness. I asked was I going to be contacted to be i More

by tammiej08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Barkela, Kyle Carnahan, Scott Cooper, Cole Dalrymple, Adi Feriz, Matt Heasley, Carl Hines, Jim Miller, Coltan Straker

Jan 29, 2023

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Tammie, we'd love to address your concerns in detail.

January 09, 2023

Dealership Rating
Employee Rating

The service department does a great job and when I purchased a new truck was what I wanted not what the salesman typed to sell me I miss jofsie More

by EMINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper

Jan 09, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 13, 2022

Dealership Rating
Employee Rating

Service was a little slow 2hours was a little to long for a oil change More

by EMINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper

Dec 14, 2022

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 11, 2022

Dealership Rating
Employee Rating

Always great service. Prompt, thorough, and complete. Staff is the best in Iowa. Will not take my service anywhere else. More

by tgmalecha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Alex Balke , Boomer Benning, Scott Cooper, Jim Miller, Alicia Scott, Coltan Straker, Coltan Straker, Mike Warne

Dec 11, 2022

tgmalecha responded

Thank you for always providing exceptional service!!!

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