Scott Cooper
Scott Cooper at Shottenkirk Chevrolet

Scott Cooper | Page 13

Service Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

4.9
149 Reviews
4.9

149 Reviews

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149 Reviews of Scott Cooper

November 22, 2022

Dealership Rating
Employee Rating

Dillion is always very helpful. Very knowledgeable and know how to take care of a customer. More

by SONNY.GANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Miller, Alicia Scott

Nov 22, 2022

Shottenkirk Chevrolet responded

Thank you so much for your excellent review, Sonny! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2022

Dealership Rating
Employee Rating

Everything was done to perfection as usual with ever transaction buying or service work or oil changes More

by JEDUNCAN60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Astrid Garcia Benabe, Doyle Miller , Coltan Straker, Coltan Straker

Nov 11, 2022

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2022

Dealership Rating
Employee Rating

They have always taken care of all my vehicles including my 65 corvette our Malibu and Suburban and my previous vehicles More

by JEDUNCAN60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke , Scott Cooper, Alicia Scott, Coltan Straker

Nov 03, 2022

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 15, 2022

Dealership Rating
Employee Rating

My vehicle was done in the time they said it would be. The service manager offered to transport me somewhere while I waited More

by LAGUNA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Barkela, Kyle Carnahan, Scott Cooper

Oct 16, 2022

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 20, 2022

Dealership Rating
Employee Rating

You had no problem taking my check for excess of $90,000 for a 2022 corvette,but it has been in the shop on 3 separate occasions for a convertible top problem.Not sure it is solved yet and only has approx. More

by DOUGOTT
Quality Of Work
Recommend Dealer
No
Sep 24, 2022

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 15, 2022

Dealership Rating
Employee Rating

Salesman did a wonderful job answering any and all questions about the car and I really enjoyed working through everything with him. More

by Matthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samuel Dusenbery

Sep 16, 2022

Shottenkirk Chevrolet responded

Thank you for sharing your experience with us, Matthew! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 04, 2022

Dealership Rating
Employee Rating

Great customer service and friendly staff in all areas of the company. Will be a regular customer. More

by Shirljohnsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Christian Dorrance

Sep 05, 2022

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Shottenkirk Chevrolet. Please don't hesitate to reach out if you need anything else.

September 03, 2022

Dealership Rating
Employee Rating

Very accommodating service for oil change. .prompt and timely service..good waiting area also...thank you More

by BOBMABREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Carnahan

Sep 05, 2022

Shottenkirk Chevrolet responded

Thank you, Bob! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet!

August 27, 2022

Dealership Rating
Employee Rating

Always great in the Service department. Oil change and tires rotated- nailed it! Will come back! More

by CHRISJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Lee Fisher, Alicia Scott, Coltan Straker, Coltan Straker, Mike Warne

Aug 30, 2022

Shottenkirk Chevrolet responded

Thank you, Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 23, 2022

Dealership Rating
Employee Rating

Thanks for your help when I needed it. The device deparmemt did a great job More

by EMINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper

Aug 24, 2022

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your service experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

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