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Sami Boustani
Sami Boustani at Shottenkirk Honda of Huntsville

Sami Boustani

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
139 Reviews
4.9

139 Reviews

Write a Review

139 Reviews of Sami Boustani

November 04, 2024

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Employee Rating

Service was great. Brakes still make noise after brake service, needs another look very soon. More

by BAILEY.ALGERNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner

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Nov 04, 2024

Shottenkirk Honda of Huntsville responded

Bailey, Thank you for this feedback. Would you mind sending us your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again.

October 30, 2024

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Employee Rating

Service was good as usual and the staff was extremely professional and courteous as always More

by AMIESANTOS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, JR Reynolds, Justin Gibbs

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Oct 30, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

October 24, 2024

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Employee Rating

He was very quick to respond to my needs. Very knowledgeable about what my vehicle needed. Super friendly More

by DBINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, JR Reynolds, Justin Gibbs

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Oct 24, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

October 18, 2024

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The absolute best Honda techs in the state of Alabama! They are truly God's gift to all Hondas and their owners! More

by 2013DMB6641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, JR Reynolds, Justin Gibbs

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Oct 19, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 17, 2024

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Employee Rating

1) Asked for service in preparation for an extended trip. Upon completion, was told that everything looks good. After checking out and looking at invoice, it said that wipers need to be replaced, and inside More

by JOHN_700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, JR Reynolds, Justin Gibbs

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Oct 18, 2024

Shottenkirk Honda of Huntsville responded

JOHN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.

October 06, 2024

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I have always had a great experience. The service team are so welcoming and cordial! More

by KHW
Recommend Dealer
Yes
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Oct 07, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Huntsville!

October 03, 2024

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Employee Rating

They do exceptional work and clearly explain the jobs that need to be done and what is recommended or will need to be done at the next service. More

by plumcreek54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

September 28, 2024

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Employee Rating

The staff is always welcoming and friendly. The service time was punctual and completed my service needs in a timely manner More

by DAVID.HENDERSON0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Duffey

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Sep 29, 2024

Shottenkirk Honda of Huntsville responded

Thanks, David, for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

September 26, 2024

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Employee Rating

Very good and excellent No more word I could write as you requested it does not make any sense More

by ALI.S.HAMOUDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, JR Reynolds, Justin Gibbs

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Sep 26, 2024

Shottenkirk Honda of Huntsville responded

ALI, thank you for sharing your experience with us. We appreciate your feedback!

September 26, 2024

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Employee Rating

We received great customer service. My Honda is running like new again! Appreciate the quick, efficient treatment. More

by JCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 27, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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