Samantha Masuguchi | Page 43

GREAT/FAST Service - THANKS!!! Was driving from San Diego to Reno on a Thursday morning after having recently had the 40,000 mile service performed at Mossy Ford in San Diego. Abou Was driving from San Diego to Reno on a Thursday morning after having recently had the 40,000 mile service performed at Mossy Ford in San Diego. About 1/2 an hour south of Temecula, the message "Oil Change Required" appeared on the screen on the instrument panel. Suspected that Mossy had not reset the Oil Change indicator, but could not take the chance that there wasn't something amiss, so stopped at Gosch. They took the car in (Samantha Service Attendant), checked it out, reset the Oil Change indicator, topped of the oil (it was 1/2 a quart low), and I was on my way (no charge) in less than an hour. AWESOME service - MANY THANKS!!! More

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Outstanding service Always a pleasurable experience dealing with Gosch ford Temecula. Professional staff worked hard to ensure my vehicle was finished on time. I would li Always a pleasurable experience dealing with Gosch ford Temecula. Professional staff worked hard to ensure my vehicle was finished on time. I would like to thank you More

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My top choice dealer! I have been taking my vehicle to this Ford location for 9 years. I always leave satisfied with the work completed and the efficiency in which it is do I have been taking my vehicle to this Ford location for 9 years. I always leave satisfied with the work completed and the efficiency in which it is done. I recently needed some recall repairs done and Samantha was so accommodating and friendly. An appointment was easy to get that best suited my schedule. Samantha's customer service was outstanding and I always leave feeling that my choice to bring my business here is appreciated. More

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No better service around Drove in no appt and the team of Ken Olson and Mike Tinsley were outstanding. They work in tandem like a well oiled machine should. They got my vehic Drove in no appt and the team of Ken Olson and Mike Tinsley were outstanding. They work in tandem like a well oiled machine should. They got my vehicle done in a very timely manner with a car wash! The service personnel never cease to amaze in a great way! Thank you More

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Good job Samantha When I purchased my truck in April 2014 Samantha was working in customer service and her excellent follow up with a few issues I had with my truck lef When I purchased my truck in April 2014 Samantha was working in customer service and her excellent follow up with a few issues I had with my truck left me feeling good about my experience with Gosch Ford. Since she become a service advisor I schedule any maintenance or service to my truck with her. Thank you Samantha. More

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Great svc. Samantha did a great job of taking care of all my needs and friendly,courteous great job. They provided me with a car for the days they have my vehicl Samantha did a great job of taking care of all my needs and friendly,courteous great job. They provided me with a car for the days they have my vehicle I very much appreciate it . More

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Customer service Took my car in today and Samantha processed my paperwork in a timely and efficient manner. Knows want need to be done. She is very pleasant to work Took my car in today and Samantha processed my paperwork in a timely and efficient manner. Knows want need to be done. She is very pleasant to work with. More

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Fast and great service Kenn and mike are the best, I bring my car in, it’s fixed fast and right every time, I recommend getting your car serviced with kenn, mike or Samantha Kenn and mike are the best, I bring my car in, it’s fixed fast and right every time, I recommend getting your car serviced with kenn, mike or Samantha 👍 More

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Excellence We feel so at home with Samantha at Gosch Ford, because we are so well thought of and taken care of. Samantha is always so pleasant and so helpful, We feel so at home with Samantha at Gosch Ford, because we are so well thought of and taken care of. Samantha is always so pleasant and so helpful, kind and courteous. Our every need is always her deepest concern and for that we are most grateful. More

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Absolutely the easiest experience I've ever encountered. I come in for a simple repair, for my ranger, and Samantha is already on top of things. Unbelievably great service, and I've been to plenty of mechani I come in for a simple repair, for my ranger, and Samantha is already on top of things. Unbelievably great service, and I've been to plenty of mechanics. I can say, unequivocally that this is the easiest, and best, experience I've ever encountered. More

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