Samantha Masuguchi

One thing I can confidently say is that I’ve traveled across the United States and visited multiple four-car lots. Out of all of them, I’ve encountered exceptional quality products and customer service a across the United States and visited multiple four-car lots. Out of all of them, I’ve encountered exceptional quality products and customer service at each one. However, this particular lot stands out as one of my top choices when it comes to customer service, primarily due to Samantha. She truly goes above and beyond, establishing a rapport with the mechanics in the back to ensure that all my concerns are addressed promptly. I genuinely appreciate her efforts, which make my life much easier, especially during challenging times. More

Report | Print

Samantha was extremely helpful, she gave me a great price for the services I needed. price for the services I needed. More

Report | Print

Dealership was great I just needed my recall done and it didn’t take too long. I snacked on some popcorn while I waited ☺️ didn’t take too long. I snacked on some popcorn while I waited ☺️ More

Report | Print

Gosch Ford goes beyond above to get the work on my car done. Cam and Sam have done a great job done. Cam and Sam have done a great job More

Report | Print

My service writer was Samantha. Not a very friendly person, but she complied with my requests. The person who finished the transaction, Sean, is very nice. Very efficient, pleasant Not a very friendly person, but she complied with my requests. The person who finished the transaction, Sean, is very nice. Very efficient, pleasant to deal with, and he ended the process very well. More

Report | Print

I’ve been coming to Gosch Ford for many years and my vehicle is always taken care of. They have a great team in the service department! vehicle is always taken care of. They have a great team in the service department! More

Report | Print

My service sales consultant Samantha Masuguchi demonstrated the epitome of service and customer satisfaction. Her clear and concise communication with me on repairs to my F250 will keep me coming demonstrated the epitome of service and customer satisfaction. Her clear and concise communication with me on repairs to my F250 will keep me coming back to Gosch Ford Temecula for my service needs. Samantha sets the bar with her kindness and constant communication and should be the example for other service consultants to emulate. More

Report | Print

I have had only Great Customer Service from Cameron, he is knowledgeable, communicative, and IMO takes really good care of his customers, which has been my personal experience. He’s pleasant and outgoing a is knowledgeable, communicative, and IMO takes really good care of his customers, which has been my personal experience. He’s pleasant and outgoing and very helpful! Would highly recommend Gosch Temecula Service team to anyone who has the need! Clean and efficient dealership! More

Report | Print

Everything went well in service and even exceeded my expectations. I highly recommend Gosch Ford. expectations. I highly recommend Gosch Ford. More

Report | Print

I LOVE THIS DEALERSHIP everyone is so helpful and kind Lots of hard workers and very good people Lots of hard workers and very good people More

Report | Print