Samantha Cortese
Sales Manager
Cortese Ford Lincoln
2452-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
9 yrs, 7 mos
41 Reviews
Write a Review41 Reviews of Samantha Cortese
September 28, 2024
Great service great communication great price great location easy drop off policy overall great service location easy drop off policy overall great service More
Other Employees Tagged: John Cortese, Keith Osier, Ed Smith, Scott Rhodes, Patrick Zimmerman, Joe Cavallario, Jack Hawes, Al Rossester, Darren Van Orden
April 29, 2024
Good service and usually in and out quickly without hesitation. Able to get ahold of someone when help is needed. hesitation. Able to get ahold of someone when help is needed. More
Other Employees Tagged: Jack Hawes, Darren Van Orden, Michelle Reed
March 27, 2024
Friendly, professional, and knowledgeable. Everyone worked hard to get a deal done and I am very happy with the experience Everyone worked hard to get a deal done and I am very happy with the experience More
Other Employees Tagged: John Cortese, Darren Sneddon, Phil Valenti, Michelle Reed , Glenn morse
May 06, 2023
I know someone who is currently dealing with the dishonest practices of a well known dealer. With Cortese. I am confident that I don't have to worry about being treated dishonestly. That is why I ha dishonest practices of a well known dealer. With Cortese. I am confident that I don't have to worry about being treated dishonestly. That is why I have been a customer for over 30 years. Keep up the good work Cortese. More
Other Employees Tagged: Al Rossester , SUSAN (RECEPTIONIST)
April 02, 2023
Excellent customer service, experienced staff. This was my 1st time at this Ford dealership. I had previously gone to 2 other Ford dealerships. Based on my experience I would rate them a 10 out of This was my 1st time at this Ford dealership. I had previously gone to 2 other Ford dealerships. Based on my experience I would rate them a 10 out of 10. All the information they took down in what was needed was accurate. A message reminder was sent of the upcoming visit. Upon arrival Al in the service department confirmed what the vehicle was in for. All work done was done in a timely manner. The mechanic performed services without leaving any grease or oil on my vehicle. Al went over all the maintenance that was completed as requested including changing air filter & cabin air filters. Al also explained the upcoming maintenance services that would need to be done at 100,00 miles and an estimated cost for an idea of how much it would be. He explained the importance of each maintenance service that would need to be done as well as the order in which to do them if I couldn’t do them all at the same time. Samantha also followed up to see how my experience was which I thought was very nice. Based on the experience I had I would definitely recommend Cortese Ford to family & friends. More
Other Employees Tagged: Al Rossester , I’m not sure who the mechanic was but they should also be acknowledged for their work done on my vehicle with a 5 star
March 08, 2023
Excellent service and dealership! Sale impressive follow up and vehicle test and checking and maintenance impressive Sale impressive follow up and vehicle test and checking and maintenance impressive More
Other Employees Tagged: Keith Osier, Ed Smith , David Eichelberger
January 26, 2023
As always the service was friendly and Courteous. I came in without an appointment and Jack got me right in. I was in and out within an hour. I came in without an appointment and Jack got me right in. I was in and out within an hour. More
Other Employees Tagged: Jack Hawes, Darren Van Orden
December 20, 2022
Buying tires at a dealer can be expensive. I can't recommend this dealer as a place to purchase tires due to costs and excessive wait time. I can't recommend this dealer as a place to purchase tires due to costs and excessive wait time. More
Other Employees Tagged: Jack Hawes
October 06, 2022
Very fast getting my services completed. Exceeded expectations. Worst part is requiring a 15 word review. Exceeded expectations. Worst part is requiring a 15 word review. More
Other Employees Tagged: Jack Hawes
September 01, 2022
Zak was a great salesperson we are very pleased with our purchase and had a great experience. Thank you Zak purchase and had a great experience. Thank you Zak More
Other Employees Tagged: John Cortese, Keith Osier, Darren Sneddon