Samantha Cortese
Samantha Cortese at Cortese Ford Lincoln
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Samantha Cortese

Sales Manager

Cortese Ford Lincoln

2452-2500 West Henrietta Road
Rochester, NY 14623

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5.0
41 Reviews

Dealership Experience

9 yrs, 7 mos

5.0

41 Reviews

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41 Reviews of Samantha Cortese

September 28, 2024

Dealership Rating
Employee Rating

Great service great communication great price great location easy drop off policy overall great service More

by DALASH16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Cortese Ford Lincoln responded

Dalash, thanks for the great review. We appreciate your business.

April 29, 2024

Dealership Rating
Employee Rating

Good service and usually in and out quickly without hesitation. Able to get ahold of someone when help is needed. More

by a_spinosa19
Recommend Dealer
Yes

March 27, 2024

Dealership Rating
Employee Rating

Friendly, professional, and knowledgeable. Everyone worked hard to get a deal done and I am very happy with the experience More

by Katz6261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

Cortese Ford Lincoln responded

Thanks for the great review. We appreciate your business.

May 06, 2023

Dealership Rating
Employee Rating

I know someone who is currently dealing with the dishonest practices of a well known dealer. With Cortese. I am confident that I don't have to worry about being treated dishonestly. That is why I ha More

by BroFro1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Rossester , SUSAN (RECEPTIONIST)

April 02, 2023

Dealership Rating
Employee Rating

Excellent customer service, experienced staff. This was my 1st time at this Ford dealership. I had previously gone to 2 other Ford dealerships. Based on my experience I would rate them a 10 out of More

by mmboss592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Rossester , I’m not sure who the mechanic was but they should also be acknowledged for their work done on my vehicle with a 5 star

Apr 03, 2023

Cortese Ford Lincoln responded

Thanks so much for the great review and kind words...we appreciate your business here at Cortese.

March 08, 2023

Dealership Rating
Employee Rating

Excellent service and dealership! Sale impressive follow up and vehicle test and checking and maintenance impressive More

by wochaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Ed Smith , David Eichelberger

January 26, 2023

Dealership Rating
Employee Rating

As always the service was friendly and Courteous. I came in without an appointment and Jack got me right in. I was in and out within an hour. More

by zeinerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes, Darren Van Orden

Jan 26, 2023

Cortese Ford Lincoln responded

Thank you so much for the amazing review!

December 20, 2022

Dealership Rating
Employee Rating

Buying tires at a dealer can be expensive. I can't recommend this dealer as a place to purchase tires due to costs and excessive wait time. More

by GM5996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jack Hawes

Dec 21, 2022

Cortese Ford Lincoln responded

Customer satisfaction is our highest priority here at Cortese. We would never want one of our customers to leave our dealership feeling unhappy. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again in the future. Give me a call at 585-277-3287 or email me at S-Cortese@corteseauto.com so we can go over your concerns. Thank you, Samantha Cortese

October 06, 2022

Dealership Rating
Employee Rating

Very fast getting my services completed. Exceeded expectations. Worst part is requiring a 15 word review. More

by BARRYMILLER001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

Oct 07, 2022

Cortese Ford Lincoln responded

Thank you so much for the awesome review!

September 01, 2022

Dealership Rating
Employee Rating

Zak was a great salesperson we are very pleased with our purchase and had a great experience. Thank you Zak More

by porkchopexpress79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Cortese Ford Lincoln responded

Thank you for the great review! We are happy to hear Zak was able to make your experience a great one. We appreciate your business and if you need anything in the future please don't hesitate to call or stop by!

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