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Joe Cavallario

Overview Reviews (28) Inventory (223)

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Joe Cavallario

Lincoln Sales Manager

Cortese Ford Lincoln

2452-2500 West Henrietta Road
Rochester, NY 14623

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not yet
rated

28 Reviews

Overview Reviews (28) Inventory (223)

Dealership Experience

12 yrs, 1 mo

Industry Experience

27 yrs, 3 mos

Specialties & Trainings

LINCOLN BRAND SPECIALIST

not yet
rated

28 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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28 Reviews of Joe Cavallario

June 24, 2026

Dealership Rating

Employee Rating

The service department really takes care of their customers. I dropped off my truck and they took me back to work and then dropped off my vehicle back to my work. Joe coon called me later for paymen customers. I dropped off my truck and they took me back to work and then dropped off my vehicle back to my work. Joe coon called me later for payment. Now that is service at its finest. Cortese #1 Luke More

by luke.rotunno

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Cortese, Darren Sneddon, Jack Hawes, Phil Valenti, Samantha Cortese, Darren Van Orden, Michelle Reed, Olivia Daniels , The team at Cortese.

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September 05, 2025

Dealership Rating

Employee Rating

I've patronized Cortese twice for purchasing new vehicles. The process was painless and friendly and will recommend this dealership to family and friends. vehicles. The process was painless and friendly and will recommend this dealership to family and friends. More

by patgiannone1@gmail.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Cortese, Phil Valenti, Samantha Cortese, Michelle Reed , Serena, sales

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Sep 09, 2025 -

Cortese Ford Lincoln responded

Thanks for the great review and the 5 stars.

July 10, 2025

Dealership Rating

Employee Rating

Very good used vehicle and value for the price. Very clean and friendly staff. Easy transaction Very clean and friendly staff. Easy transaction More

by 427biscayne

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Reed , Jeff La MARTINA

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Jul 24, 2025 -

Cortese Ford Lincoln responded

Your business is greatly appreciated. Thanks

September 28, 2024

Dealership Rating

Employee Rating

Great service great communication great price great location easy drop off policy overall great service location easy drop off policy overall great service More

by DALASH16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Cortese, Keith Osier, Scott Rhodes, Jack Hawes, Samantha Cortese, Darren Van Orden , Al Rossester, Ed Smith, Patrick Zimmerman

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Oct 03, 2024 -

Cortese Ford Lincoln responded

Dalash, thanks for the great review. We appreciate your business.

March 21, 2023

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Employee Rating

Great salesman and good followup. I will consider the dealership next time we buy. Thanks I will consider the dealership next time we buy. Thanks More

by leoshauger

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bill Clifford

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Mar 21, 2023 -

Cortese Ford Lincoln responded

Thanks for your business

November 15, 2022

Dealership Rating

Employee Rating

The service I received at this dealership when I took my car in for maintenance shocking and very disappointing car in for maintenance shocking and very disappointing More

by MzzReed

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Ed Smith, Patrick Zimmerman, Joe Cavallario, Jordan Burnette, Tom Holtz

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Nov 15, 2022 -

Cortese Ford Lincoln responded

Customer satisfaction is our highest priority here at Cortese. We would never want one of our customers to leave our dealership feeling unhappy. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again in the future. Give me a call at 585-277-3287 or email me at S-Cortese@corteseauto.com so we can go over your concerns. Thank you, Samantha Cortese

May 22, 2022

Dealership Rating

A good staff to deal with us older, previous customers. Our salesperson, Bill Clifford, has bent over backwards for us and we thank him so much. Don't ever let him leave your employ or you will lose a wo Our salesperson, Bill Clifford, has bent over backwards for us and we thank him so much. Don't ever let him leave your employ or you will lose a wonderful person. The beautiful showroom personifies what Cortese stands for! More

by marmort

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Chris Whaling , Bill Clifford, CHRIS WHALINBG

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February 21, 2022

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Employee Rating

The service was above and beyond expectations. Everyone was friendly and accommodating. Fair prices on used cars Everyone was friendly and accommodating. Fair prices on used cars More

by Joe.bochiechio

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Makayla Buscemi, Donna Spofford

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November 19, 2021

Dealership Rating

Employee Rating

Everyone went out of their way to make a difficult problem go away. I'm very happy with the results and fortunate to have been dealing with Cortese Lincoln. problem go away. I'm very happy with the results and fortunate to have been dealing with Cortese Lincoln. More

by jtobin0

Verified Customer

Recommend Dealer

Yes

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May 22, 2021

Dealership Rating

Your salesman was very good explaining all my questions and was able to make a well informed decision And I’m very happy with my choice. and was able to make a well informed decision And I’m very happy with my choice. More

by joycewimberly52

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Wayne Rainey

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Sep 02, 2021 -

Cortese Ford Lincoln responded

Joyce, your satisfaction is our top priority. Samantha Cortese Customer Relations Manager 585-277-3214

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