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Sam Oceguera
Sam Oceguera at Diamond Chevrolet of San Bernardino
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Sam Oceguera

ASM

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.5
49 Reviews
4.5

49 Reviews

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49 Reviews of Sam Oceguera

May 24, 2024

Dealership Rating
Employee Rating

Disappointed with mechanics, workmanship, had to come back four times because of workmanship and damages to vehicle from mechanic More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Rojas, Jason Johnson, Sean Henderson, Jaime Martinez, Eddie Brady

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May 29, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback, Charles. We're disappointed to hear about the challenges you experienced with the mechanics and workmanship at Diamond Chevrolet of San Bernardino. Your satisfaction is important to us, and we value your feedback. Please reach out to me directly so we can work towards a resolution that leaves you with a positive experience. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 13, 2024

Dealership Rating
Employee Rating

Great no hastle dealership. Friendle staff and a super fast and efficient sales department. Great place to purchase a vehicle. More

by WRIGHT_NANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, Ruben Bugarin Ramos, Nate Quirino, Chikezie Okeiyi

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May 15, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words about Diamond Chevrolet of San Bernardino! I am thrilled to hear that you had a seamless experience with our friendly staff and efficient sales department. I appreciate your recommendation, and I hope to see you again for your future automotive needs. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 11, 2024

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Employee Rating

Our sales person Jonathan was amazing. Will be buying more vehicles in the future. 😃 Thank you More

by acdlove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan DeSimoni

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May 14, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for the kind words! I'm thrilled to hear that Jonathan provided you with an amazing experience. I look forward to assisting you with future vehicle purchases at Diamond Chevrolet of San Bernardino. Safe travels! 😊 Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 06, 2024

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Employee Rating

great dealership , super fast and easy process. have and will continue to recommend this location to friends and family More

by juliannecasas0204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, Timothy Kubo

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May 08, 2024

Diamond Chevrolet of San Bernardino responded

I really appreciate the kind recommendation, Julianne. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 28, 2024

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Employee Rating

This dealership is so open with warm hospitality and they treat you with respect and like family. It is a true pleasure experience and to be apart of, to the point you would want to continue to to be at this More

by AG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, Jason Johnson, Carlos Bringas, Ruben Bugarin Ramos, John DeJesus, Sean Henderson, Jaime Martinez, Tim Kamotto

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May 01, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for recognizing your experience at Diamond Chevrolet of San Bernardino. I consider customers as part of our family, and as an extended part of our family, I want you to receive the kind of treatment each of us would want and expect. I look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 26, 2024

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Employee Rating

Dropped off truck promised would be repaired by next day. Work was not completed as promised was told needed to work one more day on truck when picked up stated all work was complete drove down the street an More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service manager and service technician one star

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Apr 30, 2024

Diamond Chevrolet of San Bernardino responded

Charles, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 14, 2024

Dealership Rating
Employee Rating

Carlos sales, Sean manager and Jason from financing were great, it was great doing business with them. Great Team More

by gtzboys6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, Jason Johnson, Timothy Kubo , Norman Bustamante, Vinnie Maraj, Munir Younis, Carlos B, Sean H, Jason

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Apr 16, 2024

Diamond Chevrolet of San Bernardino responded

Thanks for taking the time to write such an excellent review for Diamond Chevrolet of San Bernardino. I strive to make sure everyone who walks through our doors feels like they are in good hands. Please don’t hesitate to reach out if you have any questions. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 13, 2024

Dealership Rating
Employee Rating

They have a great team! I highly recommend them! Carlos was great worked wonders! Yes More

by gtzboys6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, Jason Johnson, Timothy Kubo, Nathan Cooke , Norman Bustamante, Vinnie Maraj, Gabriel Pulido, Munir Younis, Carlos Bringas and Sean Henderson

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Apr 16, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 10, 2024

Dealership Rating
Employee Rating

The dealership was so helpful and they work with you to get your deal done More

by hairbytee05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, Jason Johnson , Vinnie Maraj, Munir Younis

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Apr 10, 2024

Diamond Chevrolet of San Bernardino responded

Thank you so much. If you need anything please don't hesitate to call us.

April 09, 2024

Dealership Rating
Employee Rating

Amazing very comforting people I would definitely recommend anyone come to Diamond chevy they will do what they can to. help you out as much as they can More

by johnny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, Jason Johnson, Jonathan DeSimoni, Karl Bomar , Vinnie Maraj, Munir Younis, Fabiola was amazing

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Apr 10, 2024

Diamond Chevrolet of San Bernardino responded

Thank you so much. If you need anything please don't hesitate to call us.

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