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86 Reviews of Sam Day
July 03, 2020
I love the personable customer service they provide. I’ve always been made to feel like I mattered. Zach,Andy,Kevin,and Sam are my favorites. always been made to feel like I mattered. Zach,Andy,Kevin,and Sam are my favorites. More
by TPFARABEE
Verified CustomerOther Employees Tagged: Chris Jones, Zack Lentz
June 16, 2020
i had a wonderful experience. As always my experience at lou fusz was great the service team was very helpful and pleasant. i sometimes wonder if i should go to another service As always my experience at lou fusz was great the service team was very helpful and pleasant. i sometimes wonder if i should go to another service facility, but the service at lou fusz is always a pleasant one for me . i have worked with Andy and Zach and they have always made me feel comfortable and confident in the work that is done on my kia. These young men are definitely an asset to the dealership. i will keep coming to Lou Fusz for service on my kia. More
by arleen.black
Other Employees Tagged: Andrew Stumm , Zack Lentz, Nichole Medsker, Nicci Pollard
May 21, 2020
Sam and team are AMAZING ! Great customer service. Called to give updates. Clean lobby and facilities. Have been taking my car to Lou Fusz Kia for 6 years. The BEST! Great customer service. Called to give updates. Clean lobby and facilities. Have been taking my car to Lou Fusz Kia for 6 years. The BEST! More
by lorenhewitt
Other Employees Tagged: Kevin Pastor , Amanda Otten
April 16, 2020
2016 Sorrento Had some repair work done through the body shop. Sam handled the entire process better than I could have imagined. He made sure I was kept aware of Had some repair work done through the body shop. Sam handled the entire process better than I could have imagined. He made sure I was kept aware of the process and the repairs were done as if it was his car. He made sure that I was aware of the precautions that the shop took in wiping down my car prior to pickup. . Lou Fusz Automotive has been my go to for 40 years More
by ffriedlein
March 24, 2020
always quick and done correctly Zack and Kevin have been great through all the Kias I've owned. And they always get me a free wash if its not too cold. Zack and Kevin have been great through all the Kias I've owned. And they always get me a free wash if its not too cold. More
by Jimmy B
Other Employees Tagged: Crystal Cody, Kevin Derleth, Zack Lentz, Carl Nelson, Ryan Woodward
February 25, 2020
Kia provides great service. My Kia Sportage is my 4th Kia. I look forward to seeing the service department team for my first oil change. Kia. I look forward to seeing the service department team for my first oil change. More
by DEMMONS1969
Other Employees Tagged: Joe Shepard, Jared Kloempken , Kris Portnoy
February 20, 2020
Body shop is great! They fixed my Subaru after someone backed into the driver side door of why car. It now looks like new! Thanks to the collision team. They fixed my Subaru after someone backed into the driver side door of why car. It now looks like new! Thanks to the collision team. More
by nptice
February 10, 2020
The repairs were excellent and I appreciated the thorough clean up of my vehicle, inside and out, afterward. However, the rental Kia reeked of smoke. The receptionist asked why I would have my vehicle repa clean up of my vehicle, inside and out, afterward. However, the rental Kia reeked of smoke. The receptionist asked why I would have my vehicle repaired at Lou Fusz when I lived 90 minutes away and I had to tell her that I felt the dealership from where I purchased it would do the best work. I didn't feel that question best represented the willingness of the collision service to provide the best for a customer, local or otherwise. More
by babepowers
February 05, 2020
I had posted previously about my frustration with the numerous visits to the dealership for the passenger sliding door on my Sedona. A dent had appeared in the sliding door track which I believe occurred numerous visits to the dealership for the passenger sliding door on my Sedona. A dent had appeared in the sliding door track which I believe occurred during one of the repair appointments but I couldn’t prove it. Lou Fusz Kia honored my request to have the dent repaired at no cost to me and they repaired the sliding passenger door which appears to be functioning properly now. They could have refused to make the dent repair because we couldn’t prove it happened at the dealership but they acknowledged that it may have occurred while repairs were being done and did the right thing. The van was returned in perfect condition and was cleaned inside and out. I am a very happy customer. More
by katiebratton
Other Employees Tagged: Andrew Stumm , Kevin Derleth, Elton Hayes, Tracy Minor, Amanda Otten
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