Sam Barakat

Initially i had a positive review for my experience leasing the car from this dealership and dealing with Matthew Darovec and his manager but i had to change it to negative unfortunately! When i lease leasing the car from this dealership and dealing with Matthew Darovec and his manager but i had to change it to negative unfortunately! When i leased my car i was promised that all of the maintenance for the car including oil changes will be included by the term of my lease. When i sign the documents it showed only 4 oil changes included but they assured me that all the leased vehicle oil changes are covered by them until the lease term end and don't have to worry about what they stated in the documents. When i used my initial 4 oil changes they changed the story and start charging for the remaining of the regular oil changes and even had a courage to tell me a lies into my face that they don't remember and they just following whats in the signed documents, when i tried to dispute the charges. It's my mistake believing their words and promises instead of forcing them that to be stated in the documents. I just didn't realize that they will be such a dishonest people, xxxxxxxxxx and scammers. Ill also make a complain with BBB and let everyone know about my experience and will make sure do not fall again on a fake promises and to have all of that on paper because they are not keeping to the deal and their promises unless you have that on a paper. They will lose many customers like this over few hundred dollars worth of oil changes! Will never be a Jeep customer again! Avoid this dealership at all costs!!! More

Report | Print

STAY AWAY! I purchased a 2022 Jeep Wrangler in May 2024 for my 16 year old son from sales rep Dan. Within the first few weeks of having the car, we noticed it r I purchased a 2022 Jeep Wrangler in May 2024 for my 16 year old son from sales rep Dan. Within the first few weeks of having the car, we noticed it running hard and the brakes squeaking. The car has been serviced twice by St Charles Jeep and both times, we were told there was nothing wrong with the car. After continuing to deal with issues, we took it to another Jeep dealership to be serviced to find out that not only were the brakes bad but that there were other mechanical issues with the car. My 16 year old son mainly drives this car so to have this dealership continue to tell us that there was nothing wrong it put my son's life at risk. Its appalling and the unfortunate side of this is there is no recourse on our end. We are stuck with a poorly presented car from an extremely unreliable and untrustworthy dealership. The best I can do is share my experience to help keep others from purchasing from this dealership. More

Report | Print

I can’t recommend St. Charles Jeep Chrysler Dodge enough! My sister recently purchased a car from them, and the entire team went above and beyond to make sure she was take Charles Jeep Chrysler Dodge enough! My sister recently purchased a car from them, and the entire team went above and beyond to make sure she was taken care of. After having issues with her first Jeep, they fixed everything without any hesitation or questions asked. Unfortunately, the car broke down, and the repairs were too expensive. The dealership stepped in to buy back the car and got her into a newer vehicle that was perfect for her. Special shout-out to Sam, the general manager, who made the whole process seamless, Sarah, the sales rep who found the perfect car, and John, the finance manager, who worked out a great deal on the warranty and GAP insurance. They really worked hard to keep everything within her budget. This was an incredible experience—100/10 highly recommend! If you’re looking for a dealership that truly cares, this is the place! More

Report | Print

Great experience! Jimmy was very helpful and made the process very easy. Excited for my new car! Jimmy was very helpful and made the process very easy. Excited for my new car! More

Report | Print

Jimmy was attentive, professional and made this the best car buying experience I’ve had to date. car buying experience I’ve had to date. More

Report | Print

This dealership is terrible. ..worst ever ..they are greedy..especially owner and GM . They do sketchy things to save money ..worst ever ..they are greedy..especially owner and GM . They do sketchy things to save money More

Report | Print

Great people, David did an amazing job, was attentive and made the entire process easy and painless. made the entire process easy and painless. More

Report | Print

Outstanding communication and service. We've purchased quite a few cars from STC CDJ and, Sam & his team are great to work with. We've purchased quite a few cars from STC CDJ and, Sam & his team are great to work with. More

Report | Print

Shoutout to James "Jimmy" J. For being extremely helpful, honest and professional. He helped me manage and make the most recent decisions for the 3 car I got from here. He has go For being extremely helpful, honest and professional. He helped me manage and make the most recent decisions for the 3 car I got from here. He has going above and beyond to get the best deal possible not only with the car but also pattern with the financial aspect with Eric. Sam is manager is always available to assist. Great team work. I’m very grateful for all your help More

Report | Print

Jimmy was professional and courteous, addressed our needs and concerns beyond satisfactory. This is our 4th vehicle purchased from this dealership with 2 others in between that just can't compare needs and concerns beyond satisfactory. This is our 4th vehicle purchased from this dealership with 2 others in between that just can't compare More

Report | Print