Sal Zebardast

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. While we're glad to hear the buying process itself was smooth, we're truly sorry for the issues that followed. The fee for plate transfer is charged by a third-party service provider, but we understand how frustrating unexpected costs can be. We also sincerely apologize for the errors regarding your registration timing and address. That should not have happened, especially after you provided your updated information. We recognize that the post-sale experience is just as important as the purchase itself, and it's clear we fell short in providing the level of service you deserved. Your feedback is being shared with our team so we can improve these processes and prevent similar issues in the future. If you’d be open to it, we’d appreciate the chance to speak with you directly and make things right. Please feel free to reach out at your convenience.

Salerno Duane Chrysler Jeep responded

Thank you for the kind words and 5-star review! We're glad to hear that Jim and Paul continue to be helpful and responsive. We truly appreciate your trust in us as your go-to dealership and look forward to working with you again!

Salerno Duane Chrysler Jeep responded

Thank you for your kind words and 5-star review! We're thrilled to hear that your experience went smoothly and that you're happy with your new Jeep. It was a pleasure working with you, and we appreciate your feedback. Enjoy your new ride, and we look forward to assisting you again in the future!

Salerno Duane Chrysler Jeep responded

Thank you so much for sharing your feedback and leaving a 5-star review! We’re thrilled to hear you had an excellent experience with our team. It’s great to know our staff made the process smooth and provided the customer service you deserve. We truly appreciate your feedback and look forward to serving you again in the future!

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We're so glad Sergio was able to help you quickly and efficiently—from confirming the vehicle to providing a clear out-the-door price. It's great to hear you left happy and loving your new Grand Cherokee. Enjoy the ride, and thank you for choosing us!

Salerno Duane Chrysler Jeep responded

Thank you so much for your continued loyalty! We're honored to have earned your trust through multiple Jeep leases, and it's great to hear you'd come back again. We truly appreciate your support and look forward to helping you with your next one!

Salerno Duane Chrysler Jeep responded

Thank you for the 5 star review!

Salerno Duane Chrysler Jeep responded

Thank you so much for the kind words! We’re thrilled to hear Paul was able to help you find the perfect truck for your son. Providing great customer service is what we strive for, and it’s wonderful to know we hit the mark. Wishing your son many happy miles ahead!

Salerno Duane Chrysler Jeep responded

Thank you for your wonderful review! We're glad to hear our staff made your buying experience easy and enjoyable. We truly appreciate your recommendation and look forward to assisting you again in the future!

Salerno Duane Chrysler Jeep responded

Thank you for your continued trust in us! We’re thrilled to hear that your car was ready ahead of schedule and that you had another great experience. It’s always a pleasure to serve you, and we appreciate your kind words. We look forward to your next visit!