Ryan Pulley

I experienced "Excellence" in every aspect of my visit! Thank you to every team member I interacted with. In particular, Service Advisor Scott Lambert was extraordinary for how transparent, honest, effic Thank you to every team member I interacted with. In particular, Service Advisor Scott Lambert was extraordinary for how transparent, honest, efficient, and courteous he is. I drove from Alexandria for my service, it was a success, and I will do it again! More

by Dale Jones Verified Customer Verified Customer

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Great sales team. These guys always give me the price and terms I need, in addition to quality salesmanship and quality. These guys always give me the price and terms I need, in addition to quality salesmanship and quality. More

by MICHAEL@CAPVET.COM Verified Customer Verified Customer

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Ease in making appointment. Scott Lambert is very communicative regarding the progress of the service. Very good to work with. Scott Lambert is very communicative regarding the progress of the service. Very good to work with. More

by WMALONE22 Verified Customer Verified Customer

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Scott Lambert in service always does a great job looking after our vehicles. I was recently there for service / warranty work. The location is well managed, the GM Ryan is often seen, and he still takes tim after our vehicles. I was recently there for service / warranty work. The location is well managed, the GM Ryan is often seen, and he still takes time to say hello to customers. More

by ALEX.ALTIZER Verified Customer Verified Customer

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Dealership (sales and service only experiences) is great. Nice folks, no pressure, plenty of information and options. Sales process went very smoothly earlier this year on my new 2023 E350 and service was Nice folks, no pressure, plenty of information and options. Sales process went very smoothly earlier this year on my new 2023 E350 and service was great on my 2019 GLC 300. Couldn't be happier. More

by John Verified Customer Verified Customer

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I was made to wait 4 1/2 hours at the dealership for a service B, without explanation. When I asked what took so long, the associate told me that the dealership was processing new inventory, which seemin service B, without explanation. When I asked what took so long, the associate told me that the dealership was processing new inventory, which seemingly took precedent over my service, and my car wasn’t serviced until hours later. I had a service appointment for 9am and should have been served then. More

by OOLUGBEMI7 Verified Customer Verified Customer

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Chris and Ben were outstanding to work with. I had a very positive experience and am very appreciative! The were very attentive and answered all of my questions very quickly. The made the proc I had a very positive experience and am very appreciative! The were very attentive and answered all of my questions very quickly. The made the process easy! More

by Jennifer.Mulligan Verified Customer Verified Customer

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I wanted to trade in my GLA for a GLC and contacted the team through email at first and after a slow start, I received great service from Will and GM Ryan! They really listened to me and what I was experi team through email at first and after a slow start, I received great service from Will and GM Ryan! They really listened to me and what I was experiencing and what i needed and found a way to help me get the perfect vehicle for the right price! I really appreciate how they took the time to help me get a beautiful vehicle!!! Will called me on his day off from the golf course to make sure this deal got done and GM Ryan took such great care of me and my husband when we got to the dealership. I can't forget John B, from the finance team who after he helped us with our paperwork, took the time to help us set up our apple car play, all our radio and electronic settings and went over a lot of my options and how they work. This team was wonderful and so kind and I appreciate all they did for us. They service didn't stop there, they are following up on a couple things with me to ensure I have the best experience ever and love my SUV. Thanks so much Will, Ryan, and John for everything! More

by pfoxy04 Verified Customer Verified Customer

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This dealer needs a tech person that will have the patience and take the time to show owners how to use everything on the car.. Saying "Hey Mercedes" doesn't cut it. Hey Mercedes always says "I can, patience and take the time to show owners how to use everything on the car.. Saying "Hey Mercedes" doesn't cut it. Hey Mercedes always says "I can,t help you with that". More

by ALSYDNOR Verified Customer Verified Customer

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Excellent service provided all around . From sales to financing . Communication throughout the entire process from all involved . From sales to financing . Communication throughout the entire process from all involved . More

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