Ryan was great at drop off.
He knew exactly what I needed, didn't pressure me, but was informative about what could be done and upcoming services.
Daphne was great at pickup.
He knew exactly what I needed, didn't pressure me, but was informative about what could be done and upcoming services.
Daphne was great at pickup. Not being my original service writer, she picked up right where Ryan left off. She explained my service work, explained the payment process including the fees (which were listed on the door 😂 - we joked about it), and had me on way!
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by ashconerly2
Service Price Transparency
Feb 09, 2026 -
Frisco Chrysler Dodge Jeep Ram responded
We appreciate you sharing your experience with our service team at Frisco Chrysler Dodge Jeep Ram. It's good to hear our team handled your service drop-off and pickup smoothly. Thank you for choosing us for your vehicle's care.
Incredible service by all of the sales finance and the
entire dealership helped along the way
entire dealership helped along the way
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by JONATHANNAJJAR
Verified Customer
Verified Customer
Service Price Transparency
Jan 31, 2026 -
Frisco Chrysler Dodge Jeep Ram responded
We appreciate your kind words about our sales, finance, and dealership team. Thank you for choosing Frisco Chrysler Dodge Jeep Ram. We're glad we could assist you throughout your experience.
The service reps were very friendly and responsive to my
needs. They explained everything to my total satisfaction. I will return when my vehicle needs repair or service.
needs. They explained everything to my total satisfaction. I will return when my vehicle needs repair or service.
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by bcp0808
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2026 -
Frisco Chrysler Dodge Jeep Ram responded
We appreciate your feedback about our team's service at Frisco Chrysler Dodge Jeep Ram. Your satisfaction is important to us. Thank you for considering us for your vehicle's repair and service needs.
Ryan Parish provided me with great service.
He has excellent communication skills, he kept me informed every step of the way.>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
He has excellent communication skills, he kept me informed every step of the way.>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
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by gaffney.m1
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2026 -
Frisco Chrysler Dodge Jeep Ram responded
We appreciate your feedback about our team's communication and service at Frisco Chrysler Dodge Jeep Ram. Your experience is important to us. Thank you for sharing.
Requested a tire rotation but was not completed.
Brakes were not checked according to invoice.
Brakes were not checked according to invoice.
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by AXCORDOVA1
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2026 -
Frisco Chrysler Dodge Jeep Ram responded
Hello,
We’re committed to delivering thorough service, and would appreciate the chance to discuss the services you received during your visit. Could you please send me your preferred contact details so we can connect directly?
Thank you,
Robert Stickles
Service Manager
robertstickles@greenwayauto.com
The best ever service with the best man Ryan, Very
attentive and helpful in his dealings with the customer.
attentive and helpful in his dealings with the customer.
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by cynthiaperez20151
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2026 -
Frisco Chrysler Dodge Jeep Ram responded
We appreciate your feedback about our team's service at Frisco Chrysler Dodge Jeep Ram. Thank you for recognizing the attention and help you received. Your satisfaction is important to us.
The service that this dealership used to be impeccable.
I am surprised at the turnover rate and the service department given the fact that I have a grand wagoneer, it is disappointing that during the holid
I am surprised at the turnover rate and the service department given the fact that I have a grand wagoneer, it is disappointing that during the holiday season, even with an appointment, the vehicle could not be serviced timely and that there is no loner. Vehicle
In light of the investment, it would seem to me that a loner would be made available and perhaps in consideration of my next purchase. That will be a question to ask of the. Respective dealership, these small gestures that used to be included. When I had the vehicle service, there are not even a consideration. And it had been the level of service, those small gestures that convinced me to use this dealership for service Vs the others. In the area, Ryan, who had to explain the service agreement to us after Dakota left for the day. It may have been the saving grace for this dealership and the only reason I may have indicated.I would return.
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by jonesdanaet
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2026 -
Frisco Chrysler Dodge Jeep Ram responded
Hello,
We value your satisfaction and appreciate you taking the time to share your experience. I would like the opportunity to discuss your recent visit to our Service Department regarding the wait time you encountered and the availability of a loaner vehicle. Please email me with your preferred contact information at a time that is best for you.
Thank you,
Robert Stickles
Service Manager
robertstickles@greenwayauto.com
Service was good, as always.
Technician explain work to be done and kept me posted on progress
Technician explain work to be done and kept me posted on progress
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by Maria espinosa
Verified Customer
Verified Customer
Service Price Transparency
Jan 01, 2026 -
Frisco Chrysler Dodge Jeep Ram responded
We appreciate your trust in Frisco Chrysler Dodge Jeep Ram. Our team aims to keep you informed throughout the service process. Thank you for sharing your experience.
Ryan was great.
Went above and beyond to make sure my car was serviced properly.
Went above and beyond to make sure my car was serviced properly.
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by bill@wsmithfamily.com
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2025 -
Frisco Chrysler Dodge Jeep Ram responded
We appreciate your feedback about our team at Frisco Chrysler Dodge Jeep Ram. It's good to know your car was well taken care of. Thank you for sharing your experience.
I've had generally good luck with the Frisco CDJR service
team. Daphne was even better than the average of my experiences. The service department at Frisco CDJR is much more customer focused than other deale
team. Daphne was even better than the average of my experiences. The service department at Frisco CDJR is much more customer focused than other dealership service departments I have dealt with.
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by VVENEGONI
Verified Customer
Verified Customer
Service Price Transparency
Dec 25, 2025 -
Frisco Chrysler Dodge Jeep Ram responded
We appreciate your feedback about our service team and Daphne. Our team at Frisco Chrysler Dodge Jeep Ram strives to keep customer service top of mind. Your comments mean a lot to us.