John Moen

Front and back brake replacement Excellent service from John. Timely repairs, but not unnecessary ones. 2019 Grand Cherokee running like it is brand new. John. Timely repairs, but not unnecessary ones. 2019 Grand Cherokee running like it is brand new. More

by DTRICHAR2 Verified Customer Verified Customer

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Out of the ordinary The experience was different Out of the ordinary, the experience was different. The dealership was great, the vehicle not so much. the ordinary, the experience was different. The dealership was great, the vehicle not so much. More

by rwj0032 Verified Customer Verified Customer

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Great I had a great experience as I always do with Frisco Dodge. I would recommend this dealership to anyone! Dodge. I would recommend this dealership to anyone! More

by ERIC.BOHNENKAMP2303 Verified Customer Verified Customer

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The entire experience was easy. I was told my car was received by the service department early Monday morning after having it towed. They quickly diagnosed the problem and made repa I was told my car was received by the service department early Monday morning after having it towed. They quickly diagnosed the problem and made repairs within a day even with ordering parts. John kept me updated every step of the way. Highly recommend this location for service needs More

by eltk1219 Verified Customer Verified Customer

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John is always great! He’s professional and understanding. He has made sure our vehicle concerns are all addressed. Thank you John! He’s professional and understanding. He has made sure our vehicle concerns are all addressed. Thank you John! More

by Anrichey94 Verified Customer Verified Customer

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Easy The process was easy and the communication was excellent. The process was easy and the communication was excellent. The vehicle was turned around quicker than I expected. excellent. The process was easy and the communication was excellent. The vehicle was turned around quicker than I expected. More

by nicklilja Verified Customer Verified Customer

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Im bringing lunch to the service department in a few Well done Love them guys took care of me done Love them guys took care of me More

by Toyjoygreen Verified Customer Verified Customer

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Fast and professional My experience with the dealership was fast and professional. My overall experience with the dealership was fast and professional. was fast and professional. My overall experience with the dealership was fast and professional. More

by jjdb26 Verified Customer Verified Customer

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John Moen is very attentive. He takes full ownership of my requests and always finds a way to meet my repair and maintenance needs. He takes full ownership of my requests and always finds a way to meet my repair and maintenance needs. More

by gjessup Verified Customer Verified Customer

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Made appointment noon arrived on time,after about ten minutes waiting I was told it would longer but could not give a time. I called my wife to pick me up and told Mr Moen that I would pick the car up th minutes waiting I was told it would longer but could not give a time. I called my wife to pick me up and told Mr Moen that I would pick the car up the following morning. Following morning could not contact Mr moen was told his messages were full. I finally reached someone in parts department and they got John to call me and was told car would be ready by 4 pm. My two hour wait quote ended up being sixteen hours. Bad communication and seemingly lack of caring.very disappointed ?? More

by djludwig0 Verified Customer Verified Customer

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