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Ryan Knepprath
Ryan Knepprath at Russ Darrow Toyota of West Bend
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Ryan Knepprath

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Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Ryan Knepprath

April 04, 2025

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Employee Rating

Very helpful and accommodating. I got a flat tire that morning, and they were able to get me in the same day and have my car finished before I was done with work. More

by Babybot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Mitch Darrow, Jordan Seagren, Keith Mcginnis, Abigail Lundberg, Nick Inman

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March 27, 2025

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Employee Rating

Everything was efficient and went smoothly. I was consulted on an air filter replacement. Thank you for a smooth checkup! More

by napoliblueaquapj
Recommend Dealer
Yes

Other Employees Tagged: Ryan Knepprath

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Mar 27, 2025

Russ Darrow Toyota of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Toyota of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

March 21, 2025

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They are friendly and efficient. It is a positive environment that has helped solve several vehicle questions. More

by ms.gordontvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Abigail Lundberg, Nicholas Pastorelli

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Mar 24, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

March 14, 2025

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Employee Rating

My visit was great! My car is in good hands there. Everyone is pleasant and helpful! Thank you Toyota! More

by Bean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney

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Mar 16, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

February 12, 2025

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Have always been satisfied with the work done and the waiting room provided for the customers. More

by Justussharno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin

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Feb 12, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

Feb 12, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

February 11, 2025

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Easy to schedule. Courteous and helpful staff. Answered all of my questions. I will be back for my next service needs. More

by christinelange31
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mcginnis

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Feb 12, 2025

Russ Darrow Toyota of West Bend responded

Christine, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

February 06, 2025

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The service department was able to fix my Toyota Highlander battery quickly without an appointment. More

by pkilian11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

February 03, 2025

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Rob, Ryan, Nick, and Abbie were all very friendly and professional! I'll definitely be back! More

by Jamieclarissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Abigail Lundberg, Nicholas Pastorelli

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Feb 03, 2025

Russ Darrow Toyota of West Bend responded

Jamie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rob, Ryan, Nick, and Abigail, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

January 27, 2025

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Employee Rating

Customer contact at the service counter was very good. My biggest complaint is that the oil change light wasn’t reset. It’s happened so often that I know how to reset it as good as the Toyota techs. It More

by wizjr1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mcginnis

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Jan 27, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

January 23, 2025

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Employee Rating

The staff were timely and efficient. The recall work was completed as informed. No issues with this dealership. More

by IRENESYMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Keith Mcginnis

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Jan 24, 2025

Russ Darrow Toyota of West Bend responded

Irene, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

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