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558 Reviews of Ryan Holcomb
January 04, 2025
On on on o on on on at the just on at of go gone More
by wcro3
Verified CustomerOther Employees Tagged: Brian Kirk, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast, Gatlin Hatcher, Beth Gee, Alyssa Eytcheson, Brooks Falzone
December 30, 2024
Communication was not great. I kept having to reach out to Brook's rather than the other way around. I have brought Mt vehicle in more than once and the problem is still not fixe I kept having to reach out to Brook's rather than the other way around. I have brought Mt vehicle in more than once and the problem is still not fixed. Technicians apparently unable to duplicate the issue. More
by abirdsong123
Other Employees Tagged: Daniel Victory, Brooks Falzone
December 14, 2024
We’ve worked with Brooks multiple times in the past. While he’s pleasant to talk to, he’s extremely difficult to get in touch with. Recently, we had an issue with our truck—a clunking noise when downshi While he’s pleasant to talk to, he’s extremely difficult to get in touch with. Recently, we had an issue with our truck—a clunking noise when downshifting. Since it’s our only vehicle, we carefully scheduled a time to drop it off when we could borrow a friend’s car. We left the truck at the shop for a week, and during that time, we were reassured it would be test-driven thoroughly to identify the problem. They also told us that if a deeper issue was found, they could reschedule the service and provide us with a rental. After the week was up, we learned the truck had been driven less than a mile, and they claimed they couldn’t replicate the issue. Communication became a problem, as Brooks stopped answering our calls or returning messages. I eventually had to contact the service manager, Ryan. After a few conversations, Ryan personally tested the vehicle, confirmed the noise, and promised to get back to us with a rental and a plan to dig deeper into the issue. It has now been four months, and we still haven’t heard back. While Don Mast has always been helpful, this experience has been extremely frustrating and disappointing. More
by joeb
Other Employees Tagged: Donald Mast, Gatlin Hatcher, Brooks Falzone
December 11, 2024
Great service department, my vehicle is always fixed correctly and in a timely manner. Awesome place! correctly and in a timely manner. Awesome place! More
by KEN.ADAMS0
Other Employees Tagged: Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast, Shelley Ritter, Gatlin Hatcher, Beth Gee
November 24, 2024
EXCELLENT body shop repair work by Scott & his Crew on recent my F150 Hood Repair. recent my F150 Hood Repair. More
by Jim Sefcik
Other Employees Tagged: Donald Mast , Scott Ronning
October 04, 2024
The best sales, management and service team. I was very stressed from Hurricane Helene when I lost my Red Mustang. My condo was also flooded and was making preparations to pack to move out for I was very stressed from Hurricane Helene when I lost my Red Mustang. My condo was also flooded and was making preparations to pack to move out for mitigation and renovations. Traci and Stacy really worked their butts off to help me get a new car. This included coordination with car insurance and disaster relief discount. I have worked with Tracy for over 20 years and always assists and sets me up with the right team. Stacy was patient and did an excellent job helping me get set up the beautiful new Edge. Walker Ford sales was swapped with clients coming in just like me who needed a new car ASAP More
by mapbeach
Other Employees Tagged: Tracy Affrunti, Stacy Bold, David Dixon, Gatlin Hatcher, Austin Mercer
October 01, 2024
Great service as always from Walker ford. I’ll be back again for my future services. I’ll be back again for my future services. More
by KSIMPSON1
Other Employees Tagged: Brian Kirk, Daniel Victory, Mike Murray, Steve McHenry, Donald Mast, Shelley Ritter, Gatlin Hatcher, Brooks Falzone
September 15, 2024
Busy week there but as always, service was fast and dependable. Communication regarding repair was easy dependable. Communication regarding repair was easy More
by crottskaren
Other Employees Tagged: Brian Kirk
September 14, 2024
I’ve had 2 cars that I’ve owned serviced at Walker Ford. I have a great relationship with them. My car is serviced promptly and I find the service team pays attention to details I have a great relationship with them. My car is serviced promptly and I find the service team pays attention to details More
by LSG1
Other Employees Tagged: Brian Kirk, Justin Boczar, Mike Murray, Steve McHenry
September 13, 2024
Depends on what I hear back from them. Waiting to find out if Ford will pay me back for a transmission repair that I had done that may not have been required due to a recall from all the r Waiting to find out if Ford will pay me back for a transmission repair that I had done that may not have been required due to a recall from all the research I did I shouldn’t of had to do the repair if the recall would’ve been done sooner, I’m not a mechanic so I did what the shop told me to do. Therefore I should get paid back so it’s a matter of what will Ford do More
by amymillersteelers
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