Ryan Hall

I had an amazing experience at Hollywood Kia! I drove 4 hours to pick up my car, and I can confidently say it was absolutely worth the trip. From start to finish, the customer service was excepti I drove 4 hours to pick up my car, and I can confidently say it was absolutely worth the trip. From start to finish, the customer service was exceptional—the staff was professional, welcoming, and went above and beyond to make the process smooth and stress-free. They were transparent, efficient, and made sure I was completely comfortable with my purchase. It’s rare to find a dealership that truly values their customers like this one does. More

by Sksian85 Verified Customer Verified Customer

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Was told if a lease return offer, then dealership did not honor a standing offer on lease returns and lacked communication. honor a standing offer on lease returns and lacked communication. More

by Nese1 Verified Customer Verified Customer

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Too many unnecessary services are being pushed on me, and they refuse to cancel them. They didn’t even offer the first oil change for free like other dealers do. But it seems they promised a coupon. they refuse to cancel them. They didn’t even offer the first oil change for free like other dealers do. But it seems they promised a coupon. More

by former dealership fan Verified Customer Verified Customer

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I picked up the car recently, but it turns out it was already close to needing service, so it wasn’t properly prepared. Spark plugs are supposed to be changed every 45K miles, but they weren’t replaced, already close to needing service, so it wasn’t properly prepared. Spark plugs are supposed to be changed every 45K miles, but they weren’t replaced, and now I have to change them myself. I was told the car was fully serviced when I bought it, and now I have to pay for this out of pocket since the dealer isn’t offering a discount on the first service. Great… But I ended up paying for additional services that I absolutely don’t need, like PPP+, and no one was going to cancel them even though it would have been easy to do… It’s disappointing… More

by former dealership fan Verified Customer Verified Customer

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Too many unnecessary services are being pushed on me, and they refuse to cancel them they refuse to cancel them More

by former dealership fan Verified Customer Verified Customer

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Communication with a person is very difficult. Parts are more than a year waiting for them Parts are more than a year waiting for them More

by MARTVARG1 Verified Customer Verified Customer

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I was very pleased with the experience of buying my new Telluride. My sales rep Patricia was very helpful. Telluride. My sales rep Patricia was very helpful. More

by shos1820 Verified Customer Verified Customer

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I’ll start off by saying I didn’t end up purchasing the car I was interested in, but it still was a pleasurable experience. Dani contacted me almost instantly after I sent my initial email. She was very re car I was interested in, but it still was a pleasurable experience. Dani contacted me almost instantly after I sent my initial email. She was very responsive and her follow up was spot on. Oriel was extremely knowledgeable, spoke highly of the company and he has a customer first attitude. The next day Ryan(GM) reached out to me and genuinely wanted to know about my experience. They made several counter offers, but we just couldn’t make the deal work(yet). I would recommend to anyone looking to purchase a new or used automobile to Hollywood Kia. More

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