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Rusty Miller
Rusty Miller at Faulkner Buick GMC West Chester, INC.
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Rusty Miller

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.7
189 Reviews
4.7

189 Reviews

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189 Reviews of Rusty Miller

February 12, 2025

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Great service and car repair completed on time and budget. Thank so much. Appreciated. Bye More

by JULIETATEANDGARYTATE
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Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

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Feb 13, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your great feedback! We're thrilled to hear that your car repair was completed on time and within budget. We truly appreciate your business and are happy to know you had a positive experience. If you need anything else in the future, don't hesitate to reach out. Take care, and we look forward to seeing you again!

February 09, 2025

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Great services and a car wash to end the visit. Service was fast and smooth. More

by tillsr23
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli

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Feb 11, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We’re thrilled to hear that you had a fast and smooth service experience. We're also happy you enjoyed the car wash—it's just our way of saying thank you for choosing us! If you need anything else in the future, feel free to reach out. We're here to help!

February 09, 2025

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Service agents are assertive and willing to help. However, the drivers seat was not where I would have it. More

by JOE.SCHREI
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Yes
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Feb 11, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback, Joe! We're glad to hear that our service agents were helpful and assertive. We apologize for the issue with your driver's seat placement. We appreciate your business and look forward to improving your experience in the future!

January 31, 2025

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Great service. I showed up early and someone unlocked the door to guide me where to go (first time). The timing and experience was seamless. More

by JOHNKANE0
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Yes
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Jan 31, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi John, thank you for sharing your experience! We’re so glad to hear that your visit was seamless, and we’re happy we could assist you right from the start. It’s great to know that our team made your first visit easy and welcoming. We look forward to serving you again!

January 29, 2025

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Very good service. Communication is awesome. I like how they send videos of them working on my vehicle and gives me an update on what is going on. More

by DONNAJ037
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Jan 29, 2025

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Donna! Please let us know if we can do anything else to help!

January 26, 2025

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Fast efficient and courteous service. Only complaint was moving my seat and rear view mirror. More

by MLEVERING
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Yes
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Jan 28, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your review! We’re glad to hear that you received fast, efficient, and courteous service. We apologize for the inconvenience with the seat and rearview mirror adjustments, and we’ll make sure to be more mindful of that in the future. We appreciate your feedback and look forward to serving you again soon!

January 24, 2025

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always helpful answering my questions. doesn't try to oversell add on services. always gives me a ride home when I drop off my car More

by BAUER810
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Yes
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Jan 24, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words! We’re so glad to hear that you’ve had such a positive experience. It’s great to know that the team has been helpful, transparent, and accommodating with your needs. We truly appreciate your trust and look forward to continuing to serve you!

January 17, 2025

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Lost wheel key cost me a new set on a new 2025 truck. The people are great service is wonderful More

by DOWNINGTOWNWEST215@gmail.com
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn

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Jan 17, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your review! We’re sorry to hear about the lost wheel key, but we’re glad to know that our team and service met your expectations. We truly appreciate your understanding and are happy to hear you had a positive experience despite the situation. If you need anything further, don't hesitate to reach out—we're here to help!

January 17, 2025

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Always dependable to maintain quality workmanship on my vehicle. The staff is always respectful and helpful. More

by BMCQUISTON211
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Recommend Dealer
Yes

Other Employees Tagged: Dave McQuiston

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Jan 20, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We’re so glad to hear that you can always count on us for quality workmanship and that our staff consistently provides respectful and helpful service. We truly appreciate your trust and look forward to continuing to take care of your vehicle!

January 14, 2025

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The dealership made it easy to schedule and got my truck sorted out quickly with no issues. They handled my needs efficiently and professionally. Rusty did a good job explaining the repair process and what More

by b_sladky
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Recommend Dealer
Yes
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Jan 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your great feedback! We’re so glad to hear that the scheduling process was easy and that your truck was taken care of quickly and efficiently. Rusty will be thrilled to know you appreciated his help in explaining the repair process. We’re happy to have met your expectations and look forward to serving you again!

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