Dave McQuiston
Dave McQuiston at Faulkner Buick GMC West Chester, INC.
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Dave McQuiston

Sales Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.2
37 Reviews
4.2

37 Reviews

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37 Reviews of Dave McQuiston

June 12, 2024

Dealership Rating
Employee Rating

From our first greeting walking in to our walk out the door, our experience at Faulkner was definitely one of the best compared to other dealerships. Magali was amazing and very helpful. Thank you to ever More

by Casey DeAngelis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet, Patrick Flynn , Cory ⭐️⭐️⭐️⭐️⭐️

Jun 13, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Casey! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 06, 2024

Dealership Rating
Employee Rating

The sales rep service was wonderful. When I found a headlight out he got it fixed. But the back light on the trunk I couldn't get it fixed when mentioned and found a squealing noise. I b More

by BERRYVONG666
Recommend Dealer
Yes

Other Employees Tagged: Perry Bonifazi

Jun 07, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Berryvong! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 04, 2024

Dealership Rating
Employee Rating

The crew was absolutely fantastic. Such a pleasure to work with. They made the car buying experience stress free. More

by RWICK16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bryant Pullins, Patrick Flynn

Jun 05, 2024

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

May 15, 2024

Dealership Rating
Employee Rating

Welcoming service and friendly staff. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. More

by VINCAV0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 11, 2024

Dealership Rating
Employee Rating

Excellent Service David and Brett are polite, professional and knowledgeable. Paper work was simple and fast. Very good job. More

by NA13
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brett Paden

May 13, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, NA13! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

April 28, 2024

Dealership Rating
Employee Rating

Best experience ever. Everyone was awesome. Never felt like I was being hustled So happy More

by DMCG8Z773
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Bryant Pullins

Apr 30, 2024

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

April 27, 2024

Dealership Rating
Employee Rating

I have been trying to reach someone at your dealership all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No a More

by JFMULLOWNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 02, 2024

Dealership Rating
Employee Rating

The lack of responses and caring from this dealer is mind blowing. After spending $70K on a used vehicle that has continued to have problems, Matt Mortimer wouldn't even respond to my email. John Simonelli m More

by BARRYMELLOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Simonelli, Magali Declet, Bernard Gunn , Christopher D'Amico, Matt Mortimer

December 11, 2023

Dealership Rating
Employee Rating

Overall, an easy purchasing experience. I bought a car, I did not have one serviced. More

by snaps_clearer0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Paden

Dec 12, 2023

Faulkner Buick GMC West Chester, INC. responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

December 01, 2023

Dealership Rating
Employee Rating

Bernie the service manager has been wonderful. Attentive to the situation and does a great job communicating. More

by BARRYMELLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind review, Barry. We are a little alarmed by the 3 out of 5 stars. Please let us know what we can do to improve your experiences moving forward!

Dec 21, 2023

BARRYMELLOR responded

The rating was due to the fact that John (sales manager) said he would get us out of the car due to the problems it has been having and then changed his tune. He completely back tracked and has not been willing to work with us on a solution at all. Bernie is the only one we have been dealing with that is responsive and apologetic!

Apr 02, 2024

BARRYMELLOR responded

Fix the problem or get us out of the car that continues having problems. We gave the option that we would keep the car but the dealership should pay for the extended warranty and no response was given which in my opinion means no. The other option was sell the car back after taking a HUGE financial loss on the vehicle which didn't make sense so we are stuck with a car that has problems and no options from Faulkner/Ciocca!

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