Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
433 Reviews
4.9

433 Reviews

Write a Review

Dealership Experience

24 yrs, 1 mo

433 Reviews of Leslie Hurst

June 01, 2024

Dealership Rating
Employee Rating

Everyone fro Dan the estimator, Steve manager and Mike the GM were amazing. Go there, you so t be disappointed More

by stahls48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 28, 2024

Dealership Rating
Employee Rating

The people are very accommodating and try to be in constant contact with clients about vehicle status and personal comfort More

by Action
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Action! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 27, 2024

Dealership Rating
Employee Rating

Been dealing with them for many years now and the service is always prompt and reliable. More

by doyle1342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years!

May 24, 2024

Dealership Rating
Employee Rating

Great communication, comfortable waiting area, quality service. I have been happy with the team at Faulkner More

by MARKGNILSON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

May 24, 2024

Faulkner Buick GMC West Chester, INC. responded

Mark, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 23, 2024

Dealership Rating
Employee Rating

Leslie Hurst is the best at what she does. .Very knowledgeable and trustworthy. I trust her immensely.. I only trust my Yukon to her...She is great. More

by brucem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, brucem! We're always here to help if anything else comes up!

May 21, 2024

Dealership Rating
Employee Rating

I'm pleased with my visit and your service and your staff they did a great job! More

by bebebro12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 21, 2024

Dealership Rating
Employee Rating

Luis was honest and up front with our ridiculous situation. He did everything that he could for us. More

by PJDUGGER1529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

May 23, 2024

Faulkner Buick GMC West Chester, INC. responded

PJ, we apologize to hear about your situation but we are glad Luis could help you as much as he could! Please reach out if we can help with anything more.

May 21, 2024

Dealership Rating
Employee Rating

Great organization. Every aspect of what they do is easy and well done. I highly recommend this team. More

by Rgibbons99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

May 23, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 20, 2024

Dealership Rating
Employee Rating

They do a great job. Leslie Hurst is the best She has the customer's interest in mind. More

by mlpape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, mlpape! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 19, 2024

Dealership Rating
Employee Rating

Great service center. ..was greeted by Leslie with a big smile. This was my first service for my new car. She kept me posted on the progress and clearly explained whst ha More

by DHAGELIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

1
...

Dealership Inventory (79 Vehicles)

new 2024 GMC Sierra 1500 car, priced at $80,040
2024 GMC Sierra 1500
new
Titanium Rush Metallic exterior
Automatic
Four-wheel Drive
new 2024 GMC Terrain car, priced at $39,235
2024 GMC Terrain
new
Summit White exterior
Automatic
All-wheel Drive
used 2021 GMC Acadia car, priced at $35,500
2021 GMC Acadia
used
White Frost Tricoat exterior
Automatic
All-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $65,450
2024 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2024 Buick Encore GX car, priced at $37,660
2024 Buick Encore GX
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 GMC Terrain car, priced at $38,380
2024 GMC Terrain
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive