Rusty Chandler

I had an outstanding experience with BCS Toyota! Luke Leal was excellent from start to finish; knowledgeable, professional, and always on point. Trust me, I probably tested his patience a little wit Luke Leal was excellent from start to finish; knowledgeable, professional, and always on point. Trust me, I probably tested his patience a little with all the back-and-forth, but he never missed a beat and worked with me every step of the way. I made multiple trips to the dealership, and every time I walked through the doors, I was greeted with a smile and treated with respect. Brad who helped process paperwork was equally excellent and incredibly helpful throughout all the back-and-forth. He made the process a great experience as well. I also had the pleasure of meeting Rusty Chandler, and it’s clear he has built a great team at BCS Toyota. The customer service and overall atmosphere really stood out. I’m looking forward to bringing my truck back for service, which says a lot about the confidence this team has earned from me. If you’re looking for a dealership that values its customers and makes the buying experience enjoyable, I highly recommend BCS Toyota. Great people, great service, and a great team! More

by shannon.carnes Verified Customer Verified Customer

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Rusty and Jared were great to work with. I appreciate them having the car ready when I arrived. They were also very personable and patient walking through the buying process and going over a I appreciate them having the car ready when I arrived. They were also very personable and patient walking through the buying process and going over all of the car’s features. More

by smithka164 Verified Customer Verified Customer

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Toyota people are friendly and on the ball. They are very knowledgeable.Work together as a team. They are very knowledgeable.Work together as a team. More

by RITAMCKAY55 Verified Customer Verified Customer

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Great dealership and great people. Although I live in Houston, I prefer to use Bryan/College Station Toyota. My mother lives in College Station, so I just make a day of it. Although I live in Houston, I prefer to use Bryan/College Station Toyota. My mother lives in College Station, so I just make a day of it. More

by bfree00 Verified Customer Verified Customer

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As always, Bobby takes great care of me and my truck. Thank you so much, Bobby!!! Thank you so much, Bobby!!! More

by TEXASBLUESMAN9698 Verified Customer Verified Customer

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Everyone is always so helpful from Sales to Finance to Delivery of Vehicle and huge shout out to Rusty Chandler Delivery of Vehicle and huge shout out to Rusty Chandler More

by JEFPOTVIN Verified Customer Verified Customer

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Very good dealership to do business with and after the sale. Service department and parts department is great. sale. Service department and parts department is great. More

by paperchaserrlf Verified Customer Verified Customer

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Great service and Bobby is the best service man and the services are right on time services are right on time More

by andersonnicole544 Verified Customer Verified Customer

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Great dealership, customer service is great everything gets taken care . Tanner has taken good care of me every time I have needy service. gets taken care . Tanner has taken good care of me every time I have needy service. More

by LARRYCSMITH Verified Customer Verified Customer

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I normally don’t write reviews, but I feel compelled to share my experience with Bryan College Station Toyota. I purchased a vehicle and, during service, experienced a severe misdiagnosis that left my v share my experience with Bryan College Station Toyota. I purchased a vehicle and, during service, experienced a severe misdiagnosis that left my vehicle unsafe to drive. This resulted in 48 hours of lost work, disruption to my family, and significant stress. During this process: • Multiple service visits were required before the correct issue was identified. • Communication from the dealership was delayed and often non-existent, despite repeated attempts to reach management via email. • Requests for basic customer accommodations, such as a loaner vehicle, were denied. I also escalated the issue to Toyota’s Executive Office. Despite my efforts, including providing full documentation of the disruption and lost wages, no goodwill accommodation or resolution was offered. This review is not about warranty or repair costs; it is about the handling of the customer experience. I share this only after attempting to resolve the matter privately through dealership management and Toyota Corporate. Timeline note: As of March 2026, multiple attempts to address this situation have not resulted in any meaningful resolution. I would welcome the opportunity to update this review if the dealership demonstrates customer care and accountability. More

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