Rusty Chandler

Great dealership and great people. Although I live in Houston, I prefer to use Bryan/College Station Toyota. My mother lives in College Station, so I just make a day of it. Although I live in Houston, I prefer to use Bryan/College Station Toyota. My mother lives in College Station, so I just make a day of it. More

by bfree00 Verified Customer Verified Customer

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As always, Bobby takes great care of me and my truck. Thank you so much, Bobby!!! Thank you so much, Bobby!!! More

by TEXASBLUESMAN9698 Verified Customer Verified Customer

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Everyone is always so helpful from Sales to Finance to Delivery of Vehicle and huge shout out to Rusty Chandler Delivery of Vehicle and huge shout out to Rusty Chandler More

by JEFPOTVIN Verified Customer Verified Customer

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Very good dealership to do business with and after the sale. Service department and parts department is great. sale. Service department and parts department is great. More

by paperchaserrlf Verified Customer Verified Customer

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Great service and Bobby is the best service man and the services are right on time services are right on time More

by andersonnicole544 Verified Customer Verified Customer

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Great dealership, customer service is great everything gets taken care . Tanner has taken good care of me every time I have needy service. gets taken care . Tanner has taken good care of me every time I have needy service. More

by LARRYCSMITH Verified Customer Verified Customer

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I normally don’t write reviews, but I feel compelled to share my experience with Bryan College Station Toyota. I purchased a vehicle and, during service, experienced a severe misdiagnosis that left my v share my experience with Bryan College Station Toyota. I purchased a vehicle and, during service, experienced a severe misdiagnosis that left my vehicle unsafe to drive. This resulted in 48 hours of lost work, disruption to my family, and significant stress. During this process: • Multiple service visits were required before the correct issue was identified. • Communication from the dealership was delayed and often non-existent, despite repeated attempts to reach management via email. • Requests for basic customer accommodations, such as a loaner vehicle, were denied. I also escalated the issue to Toyota’s Executive Office. Despite my efforts, including providing full documentation of the disruption and lost wages, no goodwill accommodation or resolution was offered. This review is not about warranty or repair costs; it is about the handling of the customer experience. I share this only after attempting to resolve the matter privately through dealership management and Toyota Corporate. Timeline note: As of March 2026, multiple attempts to address this situation have not resulted in any meaningful resolution. I would welcome the opportunity to update this review if the dealership demonstrates customer care and accountability. More

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Haley greeted my family as soon as we arrived at the dealership. She asked about our visit to Toyota and what were we in the market for. She began to provide answers to all of our questions then started dealership. She asked about our visit to Toyota and what were we in the market for. She began to provide answers to all of our questions then started showing us vehicles. While Haley was showing us some vehicles Toyota team members were searching for other vehicles on our list. Haley and her Toyota team members worked so well together our visit so enjoyable so we purchased one vehicle and started the process to purchase a second vehicle. More

by THEMORGASM67 Verified Customer Verified Customer

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Up front and goes the extra mile for the convenience and satisfaction to the customer . satisfaction to the customer . More

by SHIRLEY58AF Verified Customer Verified Customer

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Amazing and fast experience! Ali, Jr and Zee were all amazing! Definitely buying my next car here! Ali, Jr and Zee were all amazing! Definitely buying my next car here! More

by MMillz Verified Customer Verified Customer

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