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Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli | Page 5

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.9
121 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

4.9

121 Reviews

Write a Review

121 Reviews of Russell Karli

December 19, 2025

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Employee Rating

Always a pleasure to work with Russell. He gives his honest opinion when he is asked a question. More

by DERRYHARRISON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2025

Bryan College Station Toyota responded

Thank you for your kind words. It’s great to hear that Russell provides honest and helpful guidance. We appreciate your continued trust and support. Customer Relations Manager customerservice@purdygroupusa.com

December 12, 2025

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Employee Rating

Great friendly service done quickly. We totally trust the care of our car at this dealership.. More

by lindmallen62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad you received friendly and efficient service and that you trust us with your car. Thank you for letting us take care of your vehicle! Customer Relations Manager customerservice@purdygroupusa.com

December 07, 2025

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Employee Rating

Russell is my regular service rep and has always been helpful and professional. Highly appreciate his help. More

by kennybor24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

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Dec 08, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad Russell has been helpful and professional as your service representative. Looking forward to servicing your ride again! Customer Relations Manager customerservice@purdygroupusa.com

December 07, 2025

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Employee Rating

Justin was very professional and kind to me while I was in there for repairs. More

by ANNABELLHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

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Dec 08, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad Justin provided professional and kind service during your visit. We appreciate you sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com

December 06, 2025

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Employee Rating

Friendly, knowledgeable, and up front about costs. Kept me informed through the process, and sent a video of the service that helped me decide what needed to be done. More

by rae.ann.hicks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad the team was friendly, knowledgeable, and transparent, and that the video update helped you make an informed decision. We appreciate your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 05, 2025

Dealership Rating
Employee Rating

Russell is a great guy who knows his stuff when it comes to cars. Always a pleasure to take my car in for scheduled service. They actually take a video of the car while its being inspected so you see ever More

by SGMENEGAZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad Russell’s expertise and the video inspection process make your service visits informative and enjoyable. We appreciate you sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com

December 02, 2025

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Employee Rating

EXCELLENT service with Heather and the rest of the team at the Bryan/College Station Toyota.👍🏼 More

by kirkj24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

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Dec 03, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that Heather and the team provided excellent service. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 25, 2025

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Employee Rating

Easy to make an appointment and drop off my van. Great job! The entire group is fantatic. More

by rkpotter0614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad the appointment process was easy and that our team took great care of your van. We appreciate your kind words. Customer Relations Manager customerservice@purdygroupusa.com

November 25, 2025

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The dealership has been very helpful repairing my son’s vehicle while he has been away at college More

by ccarey7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad we have been able to assist with your son’s vehicle while he is away at college. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

November 12, 2025

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Employee Rating

Russ, was very helpful and attentive. The service team did quality work in a timely manner. More

by GABRIEL.PETEREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 13, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad that Russ was helpful and attentive, and that the service team completed the work promptly and to a high standard. We appreciate your feedback and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

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