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Russ Ellis
Russ Ellis at James Wood AutoPark

Russ Ellis

Executive Manager

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

4.2
10 Reviews
4.2

10 Reviews

Write a Review

10 Reviews of Russ Ellis

December 10, 2024

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Employee Rating

Ray O’Rouke made the buying experience easy and was very helpful and professional! Juan also made the finance portion easy and fast! More

by ROXANA.GENZBERGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray O'Rourke, Brian Fogle , Juan Ovierous, Finance

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Dec 11, 2024

James Wood AutoPark responded

Thank you, Roxana! We truly appreciate your positive feedback about your experience at James Wood Chevrolet Denton. It’s wonderful to hear that Ray and Juan helped make the buying and financing process smooth for you. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 07, 2024

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Employee Rating

Scotty was extremely helpful as we found our new vehicle and negotiated the trade and sale. More

by tbryan09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scotty Rice

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Dec 09, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us! We're glad to hear that Scotty was extremely helpful in assisting you with your new vehicle and the negotiation process. At James Wood Chevrolet Denton, we strive to provide top-notch service and support to our customers. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new vehicle, and we look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 15, 2024

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Employee Rating

Samantha met me at my truck and greeted me by name before I even stepped out. What more could I ask for? To Mike White and Samantha. Don’t worry. Russ will get his. You both enjoy where you work and i More

by djpotter78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Samantha Oliphant

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Nov 19, 2024

James Wood AutoPark responded

Thank you for your feedback. We're thrilled to hear that Samantha provided you with excellent service and kept you informed about your truck. At James Wood Chevrolet Denton, we strive to create a personalized experience for each of our customers. If you would like to discuss your experience further please feel free to reach out to us directly. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 13, 2024

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Employee Rating

My James Wood salesperson was very knowledgeable, friendly and patient. We love our new car and the service we received from James Wood. More

by tlthompson61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Horn, Jason Gattenby, Denny Aldridge, Jarrett Abel, BJ Worley

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Nov 15, 2024

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at James Wood Chevrolet Denton and that you love your new car. Our team strives to provide knowledgeable and friendly service, and it's great to know we met your expectations. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 04, 2024

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Employee Rating

Rossie and the team at James Wood made my car buying experience a joy!! We are so happy and I love my new Cadillac XLT6 Sport! Give them a call if you are considering a new car or truck! More

by mmechaleymarketing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rossie Sewell , Tom (finance)

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Nov 06, 2024

James Wood AutoPark responded

We're thrilled to hear that you had a joyful car buying experience with us at James Wood Chevrolet Denton. Enjoy your new Cadillac XT6 Sport! We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2024

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Employee Rating

Customer waiting area is nice. However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the servic More

by BCAYBEADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Horn, Jason Gattenby, Denny Aldridge, Will Lewis, Mike Loch, Alex Gipson, Doug Spivey, Roger Musgrove, Jessie McWilliams

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Nov 06, 2024

James Wood AutoPark responded

Thank you for sharing your feedback with us. We understand your frustration regarding the wait time and the service experience at James Wood AutoPark. Your time is indeed valuable, and we appreciate you bringing this to our attention. We’re constantly working to improve our processes and will certainly consider your suggestions. If you would like to discuss your visit further, please feel free to reach out to us directly. Thank you again for your input. Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2024

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Employee Rating

Best business I’ve ever dealt with in personal or car business everytime I’ve used them More

by lonniedills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Horn, Jason Gattenby, Scotty Rice, Greg Spurgeon, Denny Aldridge, Will Lewis, Robert Cook, Trish Cheaney

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Nov 02, 2024

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that your experiences with James Wood Chevrolet Denton have been so positive. Your satisfaction is our priority, and we appreciate your loyalty. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 23, 2024

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Employee Rating

TJ was a pleasure to work with! Quick to respond to my texts and emails. Very professional! All negotiations and delivery of vehicle was complete in under 2 hours! More

by laura brewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: TJ Smith

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Oct 25, 2024

James Wood AutoPark responded

Thank you so much for your wonderful review, Laura! We're thrilled to hear that TJ made your experience at James Wood Chevrolet Denton pleasant and efficient. Our team prides itself on professionalism and quick communication, and we're glad that was reflected during your vehicle delivery. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 21, 2024

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Employee Rating

They may not be the cheapest option but you know you are going to have service that they will stand behind. From the general managers to the service technicians, they all seem to care about the customer. More

by CMAHONEY218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Horn, Denny Aldridge, Jarrett Abel, Edwin Chan, BJ Worley, Samantha Oliphant, Mike Belew

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Sep 24, 2024

James Wood AutoPark responded

Thank you so much for your thoughtful review! We truly appreciate your recognition of our commitment to quality service at James Wood Chevrolet Denton. It’s great to hear that you felt cared for by both our general managers and service technicians. We strive to provide the best experience possible and are here to support you whenever you need us. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

September 06, 2024

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Employee Rating

I’ve been buying vehicles from the Wood family for over 30 years and they always do a great job! More

by dwhite28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Horn, Sheldon Jeffcoat, Scotty Rice, Wendy Deter, Ryan Gonzales, Denny Aldridge, Will Lewis

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Sep 09, 2024

James Wood AutoPark responded

Thank you for your loyalty and for sharing your experience! We at James Wood Chevrolet Denton truly appreciate your support over the past 30 years. It's always our goal to provide great service, and we're glad to know we've met your expectations. We look forward to assisting you with your next vehicle purchase! Sincerely, James Wood AutoPark Management | 940-591-9663

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