Roscoe Robinson
Roscoe Robinson at Ira Subaru

Roscoe Robinson

General Manager

Ira Subaru

97 Andover Street
Danvers, MA 01923

4.7
15 Reviews
4.7

15 Reviews

Write a Review

15 Reviews of Roscoe Robinson

December 07, 2024

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Employee Rating

Thanks to Andrew today. Superior SVC. Ur dealership has great empathic customer service. I love going there. I bought my car there because of the family vibe. Ms. Looney ama More

by hally.walker
Service Price Transparency
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Recommend Dealer
Yes
Dec 07, 2024

hally.walker responded

Thanks, Andrew. You were very nice to me when you/I realized my registration was missing today. The main reason I came in, but you were so sweet and kind. I really enjoyed dealing with you. This too shall pass kind of thing. Not a big deal. Thanks again on a bad day for being so nice and sweet. Thanks also for the team fixing my tires, changing my oil, and washing my car. I look forward to showing up next week with my registration in hand, so I can get that inspection taking care of. God Bless, H

December 02, 2024

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The service is a 10! The Salesman is Charles top has exceeded my expectations. Management is also tops! More

by gsilverman2
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Recommend Dealer
Yes

October 15, 2024

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Outstanding buying experience! Zach, Kimberly & Roscoe were very attentive and made certain we were satisfied with our Forester. More

by Hawaii3655
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Recommend Dealer
Yes

Other Employees Tagged: Kimberly Hughes, Zach Sabet

Oct 18, 2024

Ira Subaru responded

Hi, we are happy to pass along your comments to the team here at Ira Subaru! Thank you again for the great review!

October 13, 2024

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5 STAR Service and Sales department. I will buy my 5th in late 2025 from IRA SUBARU. More

by Gary Boston, Ma
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Recommend Dealer
Yes
Oct 18, 2024

Ira Subaru responded

Hi Gary, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 12, 2024

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Everyone at the dealership was great. My salesmen was informative, polite and courteous. I wound highly recommend this Subaru dealership. More

by Ragezonegear1515
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Recommend Dealer
Yes
Jul 12, 2024

Ragezonegear1515 responded

Great car buying experience.

June 01, 2024

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From the moment my dog and I walked into Ira Subaru we felt welcomed. My salesperson Devin explained the whole process and with cool technology, showed me the car that I wanted on a big screen. The entire More

by erica-11
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Recommend Dealer
Yes
Jun 03, 2024

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 09, 2024

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He is pretty direct and honest about their products in the inventory. Waiting time is reasonable. More

by Charlie
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Recommend Dealer
Yes

Other Employees Tagged: Jean Pierre "JP" El Hachem , Christopher Freire

Apr 10, 2024

Ira Subaru responded

That's great feedback about the salesperson's honesty and directness about our inventory, as well as the reasonable waiting time. If you have any other experiences or need further assistance, feel free to share!

January 12, 2024

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Entire team was great, went in for an oil change and to get a fix. What I thought was going to be a multiple days took 1 day, and staff was friendly and accommodating. Highly recommend going here! More

by Dan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emilio Rodriguez, Matt Leonard, Destiny Velasquez , Marco Ciampa, Stephen Eagleston, Manny Figueroa, William Hernandez, Jeff Lubas

Jan 16, 2024

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 07, 2023

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Chris Fierre, our salesman, was a pleasure to deal with, very knowledgeable and respectful of our wishes in the new Subaru we ended up purchasing. He made sure we understood all the features of the automobi More

by markusb741
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Manny Figueroa, Chris Fierre

Sep 23, 2023

Ira Subaru responded

We're happy you found Chris to be so supportive during your experience here at Ira Subaru.

August 24, 2023

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Employee Rating

This dealership is very clean and welcoming, I was greeted immediately by a salesperson and seated for assistance. The general manager Roscoe was very helpful and provided me with a demo car to test d More

by nix.john28
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Shields , Manny Figueroa, Juan Tejada Hernandez

Sep 10, 2023

Ira Subaru responded

Thank you for choosing Ira Subaru! We are thrilled to hear that we were able to provide you with an excellent sales experience. It is great to know that our sales staff exceeded your expectations. We look forward to the opportunity to serve you again!

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