Ron was very knowledgeable and helpful throughout our
search. He took the time to help us find the right vehicle for us. He was very patient.
search. He took the time to help us find the right vehicle for us. He was very patient.
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by VW gal
Other Employees Tagged:
Jason Whitley
Dec 18, 2021 -
Gurnee Volkswagen responded
Thank you for sharing your review! It's a pleasure to know that Ron and our team provided you with such excellent assistance. We hope to see you again!
Ron was a very friendly efficient salesman really worked
hard to get the price I was comfortable with.
hard to get the price I was comfortable with.
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by MROHLFING70
Dec 13, 2021 -
Gurnee Volkswagen responded
It's fantastic to hear that Ron provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bob Rohrman's Gurnee Volkswagen!
Thankyou to Ron Monaco! For making it happen with my new
vehicle! He had wonderful customer service and was super nice.
vehicle! He had wonderful customer service and was super nice.
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by Eduardo123
Other Employees Tagged:
Javier Rivera
Dec 11, 2021 -
Gurnee Volkswagen responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ron delivered such a great experience!
Ron is the best. My husband and I really felt like he
took the best care of us. He advocated, was willing to stay late to help, answered all our questions, and we even got to know him a little bit of his
took the best care of us. He advocated, was willing to stay late to help, answered all our questions, and we even got to know him a little bit of his background. He’s a well-rounded, kind, and honest salesman. Hopefully we see him soon!
Thanks Ron for your help
-love the Volkswagen Arteon
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by sortiz
Other Employees Tagged:
Jovonn Griffin, Javier Rivera, Jason Whitley
Nov 09, 2021 -
Gurnee Volkswagen responded
Here at Bob Rohrman's Gurnee Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Ron, and it was a pleasure having you at the dealership. We appreciate your review!
Dealership experience was good friendly and helpful. The
only thing was the options listed on the website where not on the truck.
only thing was the options listed on the website where not on the truck.
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by RONOELHAFEN
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Whitley
Oct 21, 2021 -
Gurnee Volkswagen responded
Thanks for your feedback on your recent visit to Bob Rohrman's Gurnee Volkswagen. I'm glad to hear that we were able to assist you with choosing your new truck, but regret there were some options not included. We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.
Great deal on my 2021 VW. Worked with great guys to get
what I needed and wanted.
what I needed and wanted.
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by ROADEBAYO
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Whitley
Oct 09, 2021 -
Gurnee Volkswagen responded
Thanks for your feedback on your recent visit to Bob Rohrman's Gurnee Volkswagen. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new VW!
Ron was our salesman. He was excellent. I went to buy a
used 2015 BMW and left in a 2021 Arteon. We are very happy
used 2015 BMW and left in a 2021 Arteon. We are very happy
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by katdaddydogs
Aug 26, 2021 -
Gurnee Volkswagen responded
Congratulations on your new vehicle! We are so glad that Ron had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new Arteon, and we look forward to continuing to serve you in the future!
Bought a truck from them and drove it home to have the
check engine light come on. Brought truck back and they “repaired” it only to have the light come back on. So in total truck spent 3.5 weeks in the s
check engine light come on. Brought truck back and they “repaired” it only to have the light come back on. So in total truck spent 3.5 weeks in the shop for repairs. Was told the truck had all new brakes but had to replace the front rotors and calipers after they froze up 2 weeks later.
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by Colbyc25
Aug 30, 2021 -
Gurnee Volkswagen responded
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service visits? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Aug 16, 2021 -
Gurnee Volkswagen responded
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service visits? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Trying to find the right car these days is tough but
thankfully Gurnee VW had the Tiguan we were looking for. Almost better than finding the right car was being able to work with Ron Monaco. Ron was o
thankfully Gurnee VW had the Tiguan we were looking for. Almost better than finding the right car was being able to work with Ron Monaco. Ron was one of the easiest and most genuine car salesmen I have ever dealt with and never once felt like he was ever trying to sell me something. Ron was incredibly attentive and his communication both on the phone and in person was fantastic. The entire time I felt that Ron had my back as the buyer by getting me exactly what I was looking for on my trade in and not trying to upsell me on add-ons he knew I didn't need. I would 100% come back to buy another car from Ron and will recommend him to anyone looking for a new VW>
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by AZingrone
Aug 01, 2021 -
Gurnee Volkswagen responded
Thank you so much for choosing Bob Rohrman's Gurnee Volkswagen! Congratulations on your new Volkswagen Tiguan purchase. Please let us know if we can be of any more assistance!
Great people to work with. Kind and smart individuals.i
really enjoyed myself. The environment was very helpful and rewarding
I would love to buy another vehicle one day
really enjoyed myself. The environment was very helpful and rewarding
I would love to buy another vehicle one day
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by PARKERDERICK35
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Owen,
Cristian Vega
, Jasin Beshiri, Mark Diwa, Jovonn Griffin, Gustavo Molina, Sandi Negrau, Kevin Ngorn, Javier Rivera
Jul 28, 2021 -
Gurnee Volkswagen responded
Thanks for your feedback on your recent visit to Bob Rohrman's Gurnee Volkswagen. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
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