Ron Monaco
Ron Monaco at Gurnee Volkswagen

Ron Monaco | Page 6

Sales Associate

Gurnee Volkswagen

6301 W Grand Ave
Gurnee, IL 60031

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95 Reviews
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95 Reviews

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95 Reviews of Ron Monaco

July 18, 2021

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Employee Rating

Ron is amazing! He will help you out a lot and try to get you what you want. I’ve wanted an Atlas and he went above and beyond to help me get it! Thank you, Ron! More

by Madeline.ibarra26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Gurnee Volkswagen responded

Madeline, thank you for your feedback on your recent visit to Bob Rohrman's Gurnee Volkswagen. It is great to hear that Ron was able to assist you with choosing the perfect Volkswagen Atlas. We hope you will continue to enjoy your new vehicle!

July 12, 2021

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Employee Rating

It took several calls for salesman to get back in touch then took my car in for the protective paint and interior finish the told me to be there at 11 then at 12 the service manager comes out and says ther More

by F4PHNTM2
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jasin Beshiri, Jason Whitley

Jul 29, 2021

Gurnee Volkswagen responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jul 15, 2021

Gurnee Volkswagen responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 12, 2021

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Employee Rating

If your looking to buy a VW work with Ron Monaco, best salesman with great customer service skills from the moment I walked in t More

by Janet
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Avramov

Jul 12, 2021

Gurnee Volkswagen responded

Thank you so much for your excellent review, Janet! We are so glad that Ron had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 06, 2021

Dealership Rating
Employee Rating

Very kind and explained everything very well. Right away got service . Don’t have any regrets. I’m very satisfied with the service we received. More

by REYESGONZALEZ60
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jovonn Griffin, Jason Whitley

Jul 07, 2021

Gurnee Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Gurnee Volkswagen.

July 04, 2021

Dealership Rating
Employee Rating

Working with Ron was a fantastic experience, he provided great service without any of the stereotypical pressure one would expect from car salesman. We look forward to buying more cars from him in the futur More

by LoganDeer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2021

Gurnee Volkswagen responded

Logan, We are very happy to have provided you with such a positive experience working with Ron! We sincerely value your business and look forward to your next visit.

June 23, 2021

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Employee Rating

We had a great experience purchasing our new Volkswagen with Ron Monaco . He was very professional, good listener and provided excellent service. We were also very pleased with his easy going personality a More

by Monika M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2021

Gurnee Volkswagen responded

Thank you, Monika, we are very happy to hear that Ron provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 10, 2021

Dealership Rating
Employee Rating

If you are looking to buy a reliable car go with VW. We got an amazing deal for our trade in. But, the best part was our sales rep; Ron Monaco. He was kind, helpful, caring and amazing with us. He was abl More

by Selene Cortes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Whitley

Jun 11, 2021

Gurnee Volkswagen responded

Selene, It's fantastic to hear that Ron provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman's Gurnee Volkswagen!

June 08, 2021

Dealership Rating
Employee Rating

Phenomenal experience with Ron Monaco. Not your typical salesman - doesn't talk your ear off, and is refreshingly honest about what he thinks is the right option for you. He also went the extra mile, stayi More

by peterk10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Avramov

Jun 09, 2021

Gurnee Volkswagen responded

Peter, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ron, Donnie and our team, and we look forward to working with you again.

June 05, 2021

Dealership Rating
Employee Rating

Easy to work with and straightforward team. Ron was upfront about everything in the process. One area of improvement is to dial back the formalities and ‘required’ questions. But will definitely come More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Suha Oner, Jason Whitley

Jun 06, 2021

Gurnee Volkswagen responded

David, Thank you for your very kind review. Ron and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman's Gurnee Volkswagen.

June 02, 2021

Dealership Rating
Employee Rating

Ron was very patient, polite, knowledgeable and transparent. He went above and beyond to meet my needs. I've purchased several cars in the past and this was by far the best experience. Thank you Ro More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Gurnee Volkswagen responded

Thank you so much, Zach, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Ron and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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