Rocco Cesario
Rocco Cesario at Volkswagen of Downtown Chicago
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Rocco Cesario

Pre - Driven Sales Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.6
36 Reviews

Industry Experience

23 yrs, 7 mos

Languages Spoken

English English

4.6

36 Reviews

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36 Reviews of Rocco Cesario

December 22, 2024

Dealership Rating
Employee Rating

Agile, helpful and very prompt. I enjoyed the experience. They were so friendly and make everything easy for me More

by MULUTASUSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avery Gathercole

December 19, 2024

Dealership Rating
Employee Rating

It was a great car buying experience. The GM Michael gave me a tour of the dealer. Rocco and Angie made the buying experience quick and painless. More

by Seth G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg, Baha Yer

Dec 20, 2024

Volkswagen of Downtown Chicago responded

Seth, thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 16, 2024

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Employee Rating

Great Dealership , Great service, the GM of the Dealership, Mike Zafiriou, is fantastic. Love my VW Jetta, Highly recommend this place. More

by RICHARD.DOBAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett

Dec 16, 2024

Volkswagen of Downtown Chicago responded

Thank you, Richard, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

December 14, 2024

Dealership Rating
Employee Rating

Process went smooth and they done what they said they would do. Mohammed was great to work with More

by KIERAN_AHERNE
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi

Dec 15, 2024

Volkswagen of Downtown Chicago responded

Thanks, Kieran, for sharing about your experience with Mohammed here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

December 14, 2024

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Our Sales Associate was fantastic and extremely professional. 👏 We will be recommending her in the future. More

by abigailphillips8330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg

Dec 15, 2024

Volkswagen of Downtown Chicago responded

Thank you so much, Abigail, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Downtown Chicago!

December 13, 2024

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Employee Rating

I was satisfied with services provided by Celia. She was informative and very knowledgeable during the process More

by ZEDREA.THOMAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celia Mijangos

Dec 15, 2024

Volkswagen of Downtown Chicago responded

Thank you, Thomas, for your business and this review. We're happy to hear that Celia and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 15, 2024

Dealership Rating
Employee Rating

I like to think general manager, Michael Zafiriou, you for reading my letter and working with me with the vehicle that I purchased from his dealership. I also like to think Davis Luckett, who did the fina More

by brazil8224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback. It's great to hear that our team was able to help and resolve any issues that came up! Please don't hesitate to reach out if you need any further assistance.

October 22, 2024

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Employee Rating

ROCCO ALWAYS TAKE CARE OF ME EVERY TIME I COME IN he has always go beyond everytime More

by BrittenyibitoyeE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg

Oct 22, 2024

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Rocco delivered such a great experience!

October 21, 2024

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Employee Rating

Super easy to work with. Fast service. Had me on my way in 20 minutes. More

by CJGORMAN77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Volkswagen of Downtown Chicago responded

CJ, Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 20, 2024

Dealership Rating
Employee Rating

We were coming from out of town and purchasing a vehicle. I called them ahead of time and asked them to please make it short. They actually listened and the purchase was quick and we had no hassle. How wonde More

by DEGGERS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Aguilera, Davis Luckett

Oct 20, 2024

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

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