Rocco Cesario

Their customer service is wonderful. Great communication and very fixed all of my concerns. There waiting area was very clean and comfortable as well. Great communication and very fixed all of my concerns. There waiting area was very clean and comfortable as well. More

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I bought a car 4 days ago, the car was sold because it was problem-free, the car drained engine water in 4 days, the air conditioner is hot, it does not blow, Emre, the name of the friend who sold it, sai was problem-free, the car drained engine water in 4 days, the air conditioner is hot, it does not blow, Emre, the name of the friend who sold it, said there was no problem, but Rana was problematic More

by Orhanunal93 Verified Customer Verified Customer

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Avoid This Dealership – Dishonest, Unreliable, and Unprofessional I bought a Certified Pre-Owned vehicle here expecting reliability. Two weeks later, the transmission failed. The car spent three week Unprofessional I bought a Certified Pre-Owned vehicle here expecting reliability. Two weeks later, the transmission failed. The car spent three weeks in repairs. Overcharged & Delayed Refunds – They overcharged me $100 for a loaner. After weeks of chasing them down, they processed a refund—but never sent it. I had to go in person, only to find out they were holding my money over a petty $5 dispute. Bait-and-Switch Pricing – They quoted $250 for a spare key, then later claimed it was $500. Zero Accountability – Instead of fixing their mistakes, they stonewalled, delayed, and nickel-and-dimed me. Untrustworthy, unprofessional, and not worth the hassle. If you're considering buying here, Don't. There are better VW dealerships that actually stand behind their word. More

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Jimmy was exceptional in making our sale "happen". He wasn't satisfied until he was able to work out the details of a complicated situation. He wasn't satisfied until he was able to work out the details of a complicated situation. More

by EDMUNDLEERIVERS Verified Customer Verified Customer

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A great experience that was quick and easy. I will service my car here again in the future. I will service my car here again in the future. More

by Jack Meholf Verified Customer Verified Customer

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Hello, I like the dealer in Chicago Volkswagen, I would recommend it to my friends and acquaintances. Thank you! recommend it to my friends and acquaintances. Thank you! More

by Sergio Habick Verified Customer Verified Customer

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Agile, helpful and very prompt. I enjoyed the experience. They were so friendly and make everything easy for me I enjoyed the experience. They were so friendly and make everything easy for me More

by MULUTASUSA Verified Customer Verified Customer

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It was a great car buying experience. The GM Michael gave me a tour of the dealer. Rocco and Angie made the buying experience quick and painless. The GM Michael gave me a tour of the dealer. Rocco and Angie made the buying experience quick and painless. More

by Seth G Verified Customer Verified Customer

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Great Dealership , Great service, the GM of the Dealership, Mike Zafiriou, is fantastic. Love my VW Jetta, Highly recommend this place. Dealership, Mike Zafiriou, is fantastic. Love my VW Jetta, Highly recommend this place. More

by RICHARD.DOBAL Verified Customer Verified Customer

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Process went smooth and they done what they said they would do. Mohammed was great to work with would do. Mohammed was great to work with More

by KIERAN_AHERNE Verified Customer Verified Customer

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