Robert Weihl

August 1, 2023, I had an 8:00 appt to replace a tire. It is now 1:18pm and my vehicle has not been looked. When I arrived I was informed the service managers and technicians are in a lunch meeting. Needl It is now 1:18pm and my vehicle has not been looked. When I arrived I was informed the service managers and technicians are in a lunch meeting. Needless to say, we dropped the vehicle off at 5pm the day before. This is unacceptable and for sure not the standards nor the integrity of the company. Sadly it is my first visit and very well could be my last!!! UNACCEPTABLE……5 1/2 hours and my vehicle hasn’t been looked at, don’t forget I had an 8:00am appointment More

Report | Print

They always pay attention to every detail. They keep me well informed of the status of the process. Always courteous and prompt They keep me well informed of the status of the process. Always courteous and prompt More

by Jobubba Verified Customer Verified Customer

Report | Print

Excellent & Efficient Services-Professional Staff-Communication is very Good - number one in service. I Rate 100%! Dr. Shirley Green-Reese Americus, Georgia Customer since 2014 Staff-Communication is very Good - number one in service. I Rate 100%! Dr. Shirley Green-Reese Americus, Georgia Customer since 2014 More

by REESE6363 Verified Customer Verified Customer

Report | Print

Great sales department, they had me in and out in 24 hours. Thank you Rick and Richard for making it so easy on me. Philip hours. Thank you Rick and Richard for making it so easy on me. Philip More

by PWYNN Verified Customer Verified Customer

Report | Print

Everyone is always exceptionally helpful when we visit this dealership. It does not matter if you're making a purchase from a specific rep, everyone shows genuine appreciation that you've chosen to shop a this dealership. It does not matter if you're making a purchase from a specific rep, everyone shows genuine appreciation that you've chosen to shop at that location. Josh was our sales representative, and I must acknowledge how important it was to us to get the correct vehicle. Once again, Josh did not disappoint, he found exactly what we wanted and delivered ahead of schedule. The Zurich Shield Paint Protection applied to the vehicle will certainly protect the exterior paint. Tony did a great job. Extremely happy with our latest purchase. Thank you so much Josh. JOSH ROCKS!!!!! More

by LUCIAN59 Verified Customer Verified Customer

Report | Print

I have been very satisfied regarding servicing of my vehicle. Their job performance good quality work with reasonable price. Staff completion of service in a timely manner. vehicle. Their job performance good quality work with reasonable price. Staff completion of service in a timely manner. More

by EJELLEN23 Verified Customer Verified Customer

Report | Print

Great staff, great personality, great atmosphere. This dealership is top notch and honestly the best service I have ever had at a dealer. It was my first time at a benz dealer and my expectations were This dealership is top notch and honestly the best service I have ever had at a dealer. It was my first time at a benz dealer and my expectations were well exceeded. I bought a used benz from another dealer, and the Columbus dealer treated me and my wife like family and like we purchased it from them. I can not reccomend them enough. The service center, parts, and sales are all very exceptional. GO SEE THEM!!! More

Report | Print