Robert Valencia

I purchased a Grand Highlander a week ago and I love my vehicle. I am a repeat customer and my sales person Pablo did an amazing job. I must say I was disappointed because when I traded my SUV in for the vehicle. I am a repeat customer and my sales person Pablo did an amazing job. I must say I was disappointed because when I traded my SUV in for the Grand Highlander, I was told they had to put new tires and do a 40,000 mile service so they could not give me the full amount my vehicle was worth. Well my friend went to try and purchase my vehicle and they told him they would not put new tires and they would not do anything to it. Basically they would sell it as it. I was very disappointed in Lee Roybal for lying to me about why I couldn’t get the full amount of what my vehicle was worth and they didn’t even replace the tires or do the 40,000 mile service. I will not buy another vehicle from them again. The bad part is my friend would have bought my old Highlander and his employment has also purchased several vehicles from there for the college he works at. It’s really sad there is no more integrity! You would think they would take care of their customers better. More

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Outstanding experience buying a new vehicle from top to bottom. Excellent customer service from salesmen who understood our needs and worked to find a vehicle that was a good fit. No pressure but plenty of bottom. Excellent customer service from salesmen who understood our needs and worked to find a vehicle that was a good fit. No pressure but plenty of questions from them to help determine what we needed and what would work in our price range. Have bought plenty of pickups over the last 40 years and this dealership hit the top bar in every regard. More

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Trini and Derek took very good care of me and aided me in my journey to finding the right vehicle for purchase. They were knowledgeable and patient and I appreciated their help and advice my journey to finding the right vehicle for purchase. They were knowledgeable and patient and I appreciated their help and advice More

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Toyota Santa Fe was so great to work with. Cameron was very informative of the vehicle we purchased. He helped up every step of the way. All the other associates we came across, were very poli Cameron was very informative of the vehicle we purchased. He helped up every step of the way. All the other associates we came across, were very polite and professional. More

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Pablo, Robert & team have been wonderful! We bought a vehicle from out of state and they made the process easy. Answered all of our questions and kept us in the loop throughout the process. W We bought a vehicle from out of state and they made the process easy. Answered all of our questions and kept us in the loop throughout the process. We love our new vehicle and are grateful for the great customer service! More

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Very helpful, friendly knowledgeable about the vehicle did not pressure me with anything just a very good experience. did not pressure me with anything just a very good experience. More

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My experience was great and informative, which made my purchase easy to make. Thank you! purchase easy to make. Thank you! More

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The sales and financing were great. I felt like they were honest and transparent about the process. I felt like they were honest and transparent about the process. More

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They are good with keeping in contact about your purchased vehicle. Get things done in timely manner. purchased vehicle. Get things done in timely manner. More

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The whole process was easy to do, from ordering to driving home. Derek was fantastic. Everyone was friendly and helpful. Financing was simple and quick. driving home. Derek was fantastic. Everyone was friendly and helpful. Financing was simple and quick. More

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