Robert Sparks
Robert Sparks at Southern Kia Virginia Beach

Robert Sparks | Page 7

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.3
158 Reviews
4.3

158 Reviews

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158 Reviews of Robert Sparks

July 06, 2025

Dealership Rating
Employee Rating

I was very pleased with my first time having my car serviced at this location however it did take longer than expected but the service was excellent. Thanks looking forward to having more work done at More

by THALIASUMNER8525
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 04, 2025

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Employee Rating

Excellent customer service and great vehicle service availability process and program. Will continue to utilize for any future vehicles More

by christopher.best.1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 04, 2025

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Employee Rating

Highly recommend to buy your next vehicle here! Ask for TJ of you want the best... More

by DANSULLIVANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 26, 2025

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Employee Rating

Service Advisor looks overwhelmed and cannot handle his duties. He has an extreme lack of customer service, is dismissive and does not value the customer. He completely ignored me while busy typing at the More

by kenderdiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: RT Ives

Jun 26, 2025

Southern Kia Virginia Beach responded

Ken. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 21, 2025

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Ready for me when I arrived and service didn’t take long at all.. seemed efficient and I have no complaints More

by TYPSYG721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 18, 2025

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Employee Rating

Customer service is always friendly! They are quick and efficient and I’ve always been happy with my service. More

by Delanynw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 13, 2025

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Employee Rating

The dealership is easy to get to , it's clean and you feel welcome. Almost at home. More

by MISSKOKO1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 13, 2025

Dealership Rating
Employee Rating

Just reconnecting to previous text, already completed this survey, i needed my password u]dated. More

by phylkoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula

June 11, 2025

Dealership Rating
Employee Rating

Terrible communication. No integrity. Said car was under warranty, but when it came down to needing fixing, lied and said it wasn’t covered under warranty. Facts changed. Ke More

by ALISHA4MAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2025

Southern Kia Virginia Beach responded

Thank you for bringing this to our attention, Alisha. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 09, 2025

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Employee Rating

Everything was taking care of well. The summary video was very nice. I will recommend this service to others. More

by VERN1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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