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Robert Pastor
Robert Pastor at Honda World Downey

Robert Pastor

Service Advisor

Honda World Downey

10645 Studebaker Rd
Downey, CA 90241

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4.9
25 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

5 yrs, 3 mos

4.9

25 Reviews

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25 Reviews of Robert Pastor

August 01, 2025

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Employee Rating

Gracias por su excelente servicio y paciencia con los clientes y el cafecito y las donas gracias More

by Juan E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez, Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Guillermo Hernandez

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Aug 01, 2025

Honda World Downey responded

Juan E , ¡Muchas gracias por tus amables palabras! Nos alegra saber que nuestro servicio y detalles como el cafecito y las donas hicieron tu visita agradable. Siempre estamos aquí para brindar la mejor atención y esperamos verte pronto de nuevo. -Dennis Alejo GSM

August 01, 2025

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Employee Rating

Speaking for the record pretty much all my services has been at this station so clearly I like it. I’ve only been to one other one and I’m spoiled by coming here. More

by Princella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez, Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Guillermo Hernandez

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Aug 01, 2025

Honda World Downey responded

Princella, thank you so much for your feedback and for taking the time to leave us a review! We’re honored that you’ve chosen our station for most of your services and that we’ve been able to exceed your expectations. It means a lot to us to have customers like you who appreciate the care and quality we strive to provide. We look forward to continuing to serve you for many years to come!-Dennis Alejo GSM

August 01, 2025

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Employee Rating

Good customer service and availability I liked the customer service, the professionalism, and Robert Pastor went above and beyond to resolve my concerns. More

by serserge
Recommend Dealer
Yes

Other Employees Tagged: Robert Pastor

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Aug 01, 2025

Honda World Downey responded

serserge , thank you so much for your feedback and for taking the time to leave us a review! We’re glad to hear you were pleased with the customer service, professionalism, and availability during your visit. A special thank you for recognizing Robert Pastor—he truly goes above and beyond for our customers, and we’ll be sure to share your kind words with him. We appreciate your support and look forward to serving you again! -Dennis Alejo GSM

July 31, 2025

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Employee Rating

I had a great customer service, Robert took the time to update me each step of the way and ensure my car was fixed and all problems were addressed. More

by Lauren Gallardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert

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Aug 01, 2025

Honda World Downey responded

Lauren Gallardo , thank you so much for your feedback and for taking the time to leave us a review! We're thrilled to hear you had a great customer service experience. Robert is a valued member of our team, and we’re glad he was able to keep you informed and ensure everything with your car was taken care of properly. We appreciate your trust in us and look forward to serving you again in the future! -Dennis Alejo GSM

July 30, 2025

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Employee Rating

Robert provided me with Good customer service and offered a personalized recommendation. Will be going back to him for all future appointments. More

by manacosta93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Honda World Downey responded

manacosta93 , thank you for your rating. I am glad to hear about your great customer service and recommendations you received from Robert ! Dennis Alejo GSM

July 30, 2025

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Employee Rating

I have a great experience every time I come in to get my vehicle serviced. Easy and hassle free More

by mirian_pn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran, Guillermo Hernandez

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Jul 31, 2025

Honda World Downey responded

mirian_pn, thank you so much for your feedback and for taking the time to leave us a review! We're thrilled to hear that every visit has been a great experience thanks to Anthony , Robert and Guillermo that were here for you. Providing easy and hassle-free service is exactly what we strive for, and it's wonderful to know we're meeting that goal!-Dennis Alejo GSM

July 29, 2025

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Employee Rating

Robert did an excellent job explaining all the services that were needed and answered my questions. More

by rgtgag1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 29, 2025

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Employee Rating

I always have a great experience at this location great service the personal is excellent and very helpful. More

by reyno8484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran, Guillermo Hernandez

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Jul 30, 2025

Honda World Downey responded

reyno8484, thank you for your rating. I am glad to hear about your great customer service experience you received from Anthony Robert and Guillermo ! Dennis Alejo GSM

July 29, 2025

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Employee Rating

Profesional and fast service. Didn’t push to sell anything else. My father was pleased that he made an appointment with him. More

by Mirna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2025

Honda World Downey responded

Mirna , Thank you for your rating. I am glad to hear about the great customer service you experienced with Robert ! Dennis Alejo GS

July 28, 2025

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Employee Rating

Robert was amazing! Got there was helped on time promised home was accurate, very helpful and friendly More

by hernandezviviana975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Honda World Downey responded

hernandezviviana975, Thank you for your rating. I am glad to hear about the awesome customer service you received from Robert, ! Dennis Alejo GS

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