Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alexander Heckman
Alexander Heckman at Precision Honda

Alexander Heckman

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
80 Reviews

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

Dealership Experience

8 mos

Industry Experience

10 yrs, 8 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

View more specialties & trainings
4.9

80 Reviews

Write a Review

80 Reviews of Alexander Heckman

April 16, 2026

Dealership Rating
Employee Rating

Excellent work. Was fast and I took advantage of a coupon for the oil change. The waiting area, very clean and quiet. More

by Claudia9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 16, 2026

Precision Honda responded

Claudia9, Thank you for choosing Precision Honda and sharing your experience! It is wonderful to hear you received fast service and were able to take advantage of the oil change coupon. It is also wonderful to know you found our waiting area clean and quiet, we strive to make every visit as comfortable as possible. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

April 13, 2026

Dealership Rating
Employee Rating

It was my first time I took my car to the service and it was a good experience. Alexander helped me and answered all my questions. He behaved very kindly. I was happy with the service. More

by jvelascob04
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Report | Print
Apr 13, 2026

Precision Honda responded

jvelascob04, Thank you for choosing Precision Honda and sharing your experience ! We’re so glad to hear you had a great experience. Alexander will be happy to know he was able to assist you, answer all your questions, and provide kind, helpful service. We truly appreciate your feedback and look forward to seeing you again in the future!-Dennis Alejo GSM

April 12, 2026

Dealership Rating
Employee Rating

Good customer service overall. Very helpful and also very attentive. Easy process. Fast and quick More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez, Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez

Report | Print
Apr 13, 2026

Precision Honda responded

Santos, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear you had a smooth and efficient experience. Providing helpful, attentive service is always our goal, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future!-Dennis Alejo GSM

April 11, 2026

Dealership Rating
Employee Rating

Good fast and friendly The services was great. Was returned when promised. Alexander was friendly and straightforward More

by jose.aceituno
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Report | Print
Apr 11, 2026

Precision Honda responded

jose.aceituno, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear you had a fast and friendly experience and that everything was completed as promised. We’ll be sure to share your feedback with Alexander he’ll really appreciate it. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

April 10, 2026

Dealership Rating
Employee Rating

Alexander was professional and courteous. New service/sales waiting area is amazing with quite an array of snacks and beverages for purchase. More

by Carcart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 10, 2026

Precision Honda responded

Carcart, thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear that Alexander provided you with professional and courteous service. It’s also great to know you enjoyed our new service and sales waiting area we’re proud to offer a comfortable space along with a variety of snacks and beverages for our guests. We appreciate your visit and look forward to seeing you again!-Dennis Alejo GSM

April 07, 2026

Dealership Rating
Employee Rating

Always amazing This locations is always welcoming and professional every Advisory is always ready to help More

by Gonzalezglenda0591
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Report | Print
Apr 07, 2026

Precision Honda responded

Gonzalezglenda0591, thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that you consistently have an amazing experience with us. Our team takes great pride in being welcoming, professional, and always ready to help, so it truly means a lot to know that it shows. We look forward to continuing to serve you!-Dennis Alejo GSM

April 06, 2026

Dealership Rating
Employee Rating

Great, no problems and fast Alexander the technician was great he answered any questions and booked a lyft for me to take home to wait while my car was maintenenced More

by JOSHUAVALDIVIA23
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Report | Print
Apr 06, 2026

Precision Honda responded

JOSHUAVALDIVIA23, thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear everything went smoothly and that your visit was quick and hassle-free. It’s wonderful to know Alexander took great care of you, answered all your questions, and helped arrange a Lyft for your convenience.-Dennis Alejo GSM

March 28, 2026

Dealership Rating
Employee Rating

New dealership is clean and modern. However, entering the service area was confusing--there was no one outside or a sign to direct whether I should stay in my car or wait for assistance More

by Frezita310
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Report | Print
Mar 28, 2026

Precision Honda responded

Frezita310, Thank you for choosing Precision Honda and sharing your experience! We are glad you enjoyed our clean and modern facility. We also appreciate you pointing out your experience when entering the service area, your feedback is very helpful, and we will work on improving signage and guidance to make the process clearer for our guests, especially during later appointments. We appreciate your support and look forward to assisting you again on your next visit! -Dennis Alejo

March 23, 2026

Dealership Rating
Employee Rating

Alexander was very nice and helpful and made sure my car was well taken care of More

by audelavila513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Report | Print
Mar 23, 2026

Precision Honda responded

audelavila513, We are glad Alexander’s helpful services and to hear he took good care of you during your visit. We’re very sorry and concerned to hear about the damage you noticed afterward. This is certainly not the experience we want for our customers. We take matters like this seriously and would appreciate the opportunity to look into it right away. Please contact me directly at 562-231-6723 or through email at ngarcia@precisionhonda.com-Nathalie Garcia Customer Relations Manager

March 23, 2026

Dealership Rating
Employee Rating

Showed up to pick up my vehicle from service my rep was not in……no one wanted to help just looked at me waiting at the desk to pay and get my vehicle back from getting serviced More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Villareal

Report | Print
Mar 23, 2026

Precision Honda responded

Jerry , We sincerely apologize for your experience during your recent visit. This is not the level of service we aim to provide, and we will be addressing this with our team to ensure every customer is acknowledged and helped promptly, regardless of their assigned representative’s availability. We truly value your time and your business, and we’d appreciate the opportunity to learn more about what happened and make this right. Unfortunately, your username does not allow us to locate your profile in our system. You can contact me directly through text or call at 562-231-6723 or email me at ngarcia@precisionhonda.com

1
2
...
8

Dealership Inventory (744 Vehicles)

new 2026 Honda HR-V car, priced at $28,405
2026 Honda HR-V
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$28,405
View Details
new 2026 Honda Accord car, priced at $32,345
2026 Honda Accord
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$32,345
View Details
new 2026 Honda Prologue car, priced at $48,595
2026 Honda Prologue
new
Mercury Silver Metallic exterior
Automatic
Front-wheel Drive
$48,595
View Details
new 2026 Honda Odyssey car, priced at $44,290
2026 Honda Odyssey
new
Gray exterior
Automatic
Front-wheel Drive
$44,290
View Details
used 2013 Honda Fit car, priced at $11,998
2013 Honda Fit
used
Polished Metal Metallic exterior
Automatic
Front-wheel Drive
$11,998
View Details
new 2024 Honda Prologue car, priced at $53,550
2024 Honda Prologue
new
Blue exterior
Automatic
Front-wheel Drive
$53,550
View Details
View All Inventory