Robert Damas
Robert Damas at Mercedes-Benz of Cutler Bay
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Robert Damas

Service Consultant

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

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4.4
132 Reviews

Dealership Experience

14 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.4

132 Reviews

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132 Reviews of Robert Damas

December 27, 2024

Dealership Rating
Employee Rating

I have been servicing all my vehicle at Mercedes-Benz of Cutler Bay, and the experience has always been very professional and fast. My service advisor, Robert Damas, provides excellent customer service, mak More

by Hassan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Mercedes-Benz of Cutler Bay responded

We are very happy to hear that Robert provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 06, 2024

Dealership Rating
Employee Rating

I have a 2024 glc300 with mechanical issues , it’s been to the dealer 4 times and they haven’t fixed the issue, is a very safety concern and the dealer has not try to contact me to discuss more about what More

by Calderin8622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ira Jones

Dec 11, 2024

Mercedes-Benz of Cutler Bay responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 25, 2024

Dealership Rating
Employee Rating

The service at Mercedes Cutler Bay is very professional and fast . My agent Robert Damas is the best . More

by JORGELPILOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 30, 2024

Dealership Rating
Employee Rating

He is a very good employee The service was excellent The installation is very nice More

by jgalvez1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

May 18, 2023

Dealership Rating
Employee Rating

Laura delgado, should be more people like her in this world. Great service honestly and friendly More

by castor.mbg
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Laura Delgado

May 19, 2023

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Laura and our team and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

May 05, 2023

Dealership Rating
Employee Rating

Mercedes of Cutler Bay it’s like home. Their staff is very professional, so welcoming, informed and dedicated to provide great customer service satisfaction. I’ve had the chance to purchas More

by Mari Penabad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2023

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

February 28, 2023

Dealership Rating
Employee Rating

From start to finish, the team at Mercedes-Benz of Cutler Bay provided me with exceptional service. Starting with Robert Damas in the service department, I was impressed with his attentiveness and expertise More

by kristinfullana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2023

Mercedes-Benz of Cutler Bay responded

Thank you so much for this wonderful review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 03, 2022

Dealership Rating
Employee Rating

Mr. Robert Damas is a true professional. He has helped me with all my Mercedes Benz I’ve had at least 3 in last 7 years. Mr. Damas’ is knowledgeable, always happy to accommodate and has an overall great More

by Mildred G
Recommend Dealer
Yes
Jun 03, 2022

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, Mildred, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

April 09, 2022

Dealership Rating
Employee Rating

Polite advisors, clean facility, ease of making appointments online. Responsive management to customer b satisfaction. More

by Dansalt
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Hugo Sanchez, Luis Gutierrez

Apr 10, 2022

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 30, 2022

Dealership Rating
Employee Rating

Excellent service and attention from all sell agents and service representative’s as being able to resolve o provide quick assistance More

by Ivette Vazquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hugo Sanchez, Danny Kwock

Mar 31, 2022

Mercedes-Benz of Cutler Bay responded

Ivette, Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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