Robert Damas

I have a 2024 glc300 with mechanical issues , it’s been to the dealer 4 times and they haven’t fixed the issue, is a very safety concern and the dealer has not try to contact me to discuss more about what to the dealer 4 times and they haven’t fixed the issue, is a very safety concern and the dealer has not try to contact me to discuss more about what options do I have at this time but they don’t really care about it. I will not recommend this dealer or their products to anybody because they are very dishonest and I’m very disappointed with their service. More

Report | Print

The service at Mercedes Cutler Bay is very professional and fast . My agent Robert Damas is the best . and fast . My agent Robert Damas is the best . More

Report | Print

He is a very good employee The service was excellent The installation is very nice The installation is very nice More

Report | Print

Laura delgado, should be more people like her in this world. Great service honestly and friendly world. Great service honestly and friendly More

Report | Print

Mercedes of Cutler Bay it’s like home. Their staff is very professional, so welcoming, informed and dedicated to provide great customer service satisfaction. I’ve had the chance to purchas Their staff is very professional, so welcoming, informed and dedicated to provide great customer service satisfaction. I’ve had the chance to purchase two Mercedes vehicles and the quality of the product as well as all the perks that Mercedes of Cutler Bay provides while in the purchase and following the car service is like no other. You are not only purchasing a car but integrating a new pampering lifestyle that is worth every penny. From the sales personnel to the service staff I would grade them above and beyond excellence. I would like to take this moment to thank Mercedes of Cutler Bay and wish their staff much success to continue providing quality and distinction. More

Report | Print

From start to finish, the team at Mercedes-Benz of Cutler Bay provided me with exceptional service. Starting with Robert Damas in the service department, I was impressed with his attentiveness and expertise Bay provided me with exceptional service. Starting with Robert Damas in the service department, I was impressed with his attentiveness and expertise in servicing my vehicle both during my vehicle ownership and with my trade-in Vehicle. He made sure that everything was taken care of and that I was completely satisfied with the work performed on my vehicle. Moving on to the sales team, I was equally impressed with the level of service I received. The business manager, Oliver Ortiz and sales consultant Eric Kalias went above and beyond to ensure that I was completely satisfied with my purchase. This entire team listened to my preferences and provided me with my options to choose from making my vehicle purchase process the most pleasant one to date. My financial service consultant Jose Gonzalez provided me with excellent service, making sure that I understood all of the financial details and answering any questions I had. Together this team made me feel valued and appreciated and I left feeling confident and satisfied with my purchase. Finally, the General Manager, Luis Gutierrez took the time to come down and personally thank me for my business before we left. It was a thoughtful gesture that truly made me feel once again like a valued customer. Overall, my experience with Mercedes-Benz of Cutler Bay was exceptional. The level of care and attention that I received was outstanding, and I would highly recommend this dealership to anyone in the market for a new or used vehicle. Kristin Fullana More

Report | Print

Mr. Robert Damas is a true professional. He has helped me with all my Mercedes Benz I’ve had at least 3 in last 7 years. Mr. Damas’ is knowledgeable, always happy to accommodate and has an overall great me with all my Mercedes Benz I’ve had at least 3 in last 7 years. Mr. Damas’ is knowledgeable, always happy to accommodate and has an overall great attitude. More

Report | Print

Polite advisors, clean facility, ease of making appointments online. Responsive management to customer b satisfaction. appointments online. Responsive management to customer b satisfaction. More

Report | Print

Excellent service and attention from all sell agents and service representative’s as being able to resolve o provide quick assistance service representative’s as being able to resolve o provide quick assistance More

Report | Print

Love MY dealership! Thank you Robert, Regina and service team for always stepping up and taking care of all my vehicle needs. Highly recommend this dealership. Much Appreciated! team for always stepping up and taking care of all my vehicle needs. Highly recommend this dealership. Much Appreciated! More

Report | Print