Outstanding service, knowledgeable staff, seamless
experience, and exceptional professionalism. Highly recommend Mercedes-Benz of Cutler Bay
experience, and exceptional professionalism. Highly recommend Mercedes-Benz of Cutler Bay
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by marcosbenchetrit
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2026 -
Mercedes-Benz of Cutler Bay responded
Thank you for highlighting the seamless service and exceptional professionalism our team provided during your GLB 250 appointment. Jesus and everyone here appreciate your recommendation and the chance to keep your Mercedes-Benz running smoothly. We look forward to assisting you with future maintenance.
Gabriel Moncada, General Manager
gabriel.moncada@mbcutlerbay.com
305-846-8909
Amazing service starting with my advisor Mr.
Jesus Fuentemayor. The minute you bring the car in to the moment you sit to share the car issues they take notes on all concerns point by point so no
Jesus Fuentemayor. The minute you bring the car in to the moment you sit to share the car issues they take notes on all concerns point by point so nothing is forgotten.
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by sjarquin88
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2026 -
Mercedes-Benz of Cutler Bay responded
Thanks for sharing your experience with our service department. We’re delighted Jesus recorded every concern for your Mercedes-Benz GLE 350 to ensure nothing was overlooked. We appreciate the chance to assist and look forward to supporting you again.
Gabriel Moncada, General Manager
305-251-0345
g.moncada@mbcutlerbay.com
Jesus Fuenmayor is great adviser, got the vehicle
serviced promptly and had it back before the weekend, helped with the loaner, recommended all the due services , got the alignment done as well so th
serviced promptly and had it back before the weekend, helped with the loaner, recommended all the due services , got the alignment done as well so the tires last longer, also took care of the dings to have the vehicle looking new, really appreciate him
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by mnsr.ysf
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2026 -
Mercedes-Benz of Cutler Bay responded
Thank you for sharing your positive experience with Jesus and our service team. We’re pleased the loaner arrangement and alignment setup helped keep your Mercedes-Benz GLS 450 in great shape. It was our pleasure to address the dings and recommend the necessary services before the weekend.
Gabriel Moncada, General Manager
305-251-0345
g.moncada@mbcutlerbay.com
My Service advisors Carlos and Jesus provided top notch
customer service. I was able to save money with a simple service. I really appreciated it, knowing there are ones that care is truly important. My ca
customer service. I was able to save money with a simple service. I really appreciated it, knowing there are ones that care is truly important. My car drives much better.
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by tmillery03
Service Price Transparency
Other Employees Tagged:
Alberto Magallon, Carlos
May 26, 2025 -
Mercedes-Benz of Cutler Bay responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
I have been coming here for years and it has always
served my family in an excellent manner.
From Service Manager, Charlie Rodriguez to our current service advisor, Jesus Fuenmayor, all are focused
served my family in an excellent manner.
From Service Manager, Charlie Rodriguez to our current service advisor, Jesus Fuenmayor, all are focused on serving the customer and treating them as family.
Great place if you want friendly, efficient and professional service to be performed.
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by Fmena4979
Service Price Transparency
May 01, 2025 -
Mercedes-Benz of Cutler Bay responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay!
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
It is a pleasure to take my Benz to Mercedes Benz of
Cutler Bay for service. My service advisor Jesus Fuenmayor is outstanding.
The mechanics text with a video and explanation of the service being do
Cutler Bay for service. My service advisor Jesus Fuenmayor is outstanding.
The mechanics text with a video and explanation of the service being done and provide feedback on additional items found.
The entity is excellently run. Please keep up the excellent service!
Miriam Gomez - Satisfied client!!!!
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by mgomez0111
Service Price Transparency
Other Employees Tagged:
Luis Gutierrez
Apr 03, 2025 -
Mercedes-Benz of Cutler Bay responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
Jesus Fuenmayor did a great job as Service Advisor.
He delivered the car serviced and cleaned as promised within the promised time. he is professional and straight forward. A pleasure to work with.
He delivered the car serviced and cleaned as promised within the promised time. he is professional and straight forward. A pleasure to work with.
People at MB Cutler Bay are all friendly and helpful. I watched multiple friendly interactions between staff and customers in the waiting rooms and in the showroom. People are customer focused. Good to see.
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by Flippie Feldmuis
Service Price Transparency
Mar 21, 2025 -
Mercedes-Benz of Cutler Bay responded
Thanks for sharing your thoughts about your experience with Jesus and our team here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
Luis was great, helping to expedite the process and he
kept informed all the time. Highly recommend, amazing customer service
kept informed all the time. Highly recommend, amazing customer service
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by Susana
Service Price Transparency
Feb 26, 2025 -
Mercedes-Benz of Cutler Bay responded
Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience with Luis here at Mercedes-Benz of Cutler Bay.
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
Excellent service, minimal waiting time, specialists
dedicated to making you feel at home. 100% recommended.
dedicated to making you feel at home. 100% recommended.
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by Leyan4
Service Price Transparency
Feb 09, 2025 -
Mercedes-Benz of Cutler Bay responded
Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad Jesus was able to help, and we hope to see you again!
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
Jonathan, Jesus and Conroy are always a pleasure to work
with and they always provide exceptional service!
with and they always provide exceptional service!
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by Gcis26
Service Price Transparency
Other Employees Tagged:
Jonathan Ginoris, Conroy Nicholas
Jan 26, 2025 -
Mercedes-Benz of Cutler Bay responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com