The service and work of Orlando Bravo and his team are
excellent. I recommend it 100%
excellent. I recommend it 100%
More
by maykel1983
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2026 -
Mercedes-Benz of Cutler Bay responded
Knowing that Orlando and our service team’s work on your Mercedes-Benz AMG GLE 53 exceeded your expectations is rewarding. Hearing that you recommend us wholeheartedly means a great deal to our service department.
Gabriel Moncada, General Manager
gabriel.moncada@mbcutlerbay.com
305-846-8909
Efficient great timing and clear car - tire change and
alignment went well so pleased . Thanks
alignment went well so pleased . Thanks
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by KIRKNET
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Mercedes-Benz of Cutler Bay responded
Thank you for the five-star rating. Hearing that your AMG GLE 53’s tire change and alignment went smoothly and that your car was returned spotless and on time means a lot to our service team.
Gabriel Moncada, General Manager
gabriel.moncada@mbcutlerbay.com
305-846-8909
Excelente servicio, excelente atención, excelente
personal, mi adviser es Orlando Bravo y su atención es 10/10
personal, mi adviser es Orlando Bravo y su atención es 10/10
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by judithduran25
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2026 -
Mercedes-Benz of Cutler Bay responded
Your praise of Orlando’s ten-out-of-ten attention reflects the personalized care our service team provides. Knowing the service on your AMG GLE 53 met your expectations is truly rewarding.
Gabriel Moncada, General Manager
gabriel.moncada@mbcutlerbay.com
305-846-8909
Excelente atención, en todo momento Orlando estuvo en
contacto … dando información del proceso del vehículo y todo lo que necesitaban
contacto … dando información del proceso del vehículo y todo lo que necesitaban
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by rbracamonte17
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2026 -
Mercedes-Benz of Cutler Bay responded
Clear communication is at the heart of how our service team operates, so we’re glad Orlando kept you informed throughout the service of your Mercedes-Benz Sprinter 2500. Your kind words and five-star rating mean a lot to our service team.
Gabriel Moncada, General Manager
gabriel.moncada@mbcutlerbay.com
305-846-8909
excellent service!
Orlando was very communicative & friendly. Service was performed in a timely manner. I received a call when vehicle was ready
Orlando was very communicative & friendly. Service was performed in a timely manner. I received a call when vehicle was ready
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by Tcce4
Service Price Transparency
May 06, 2025 -
Mercedes-Benz of Cutler Bay responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
I would not want to visit any other location, I feel
valued here. My service consultant Orlando Bravo is the best. Everyone I interact with is so great, professional and so helpful. This facility is alw
valued here. My service consultant Orlando Bravo is the best. Everyone I interact with is so great, professional and so helpful. This facility is always clean and has a great atmosphere. I always leave very happy and satisfied of the level of service I receive.
More
by mayelinkp
Service Price Transparency
Apr 30, 2025 -
Mercedes-Benz of Cutler Bay responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Cutler Bay to be a positive one. Please don't hesitate to reach out if you need anything else.
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
Always A+ service from the crew at MB Cutler Bay.
The model of how a service center should be run. My service advisor Orlando Bravo goes above and beyond during the entire process, from drop off to p
The model of how a service center should be run. My service advisor Orlando Bravo goes above and beyond during the entire process, from drop off to pick up. Kudos to all.
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by rastacane
Service Price Transparency
Apr 24, 2025 -
Mercedes-Benz of Cutler Bay responded
Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
Prompt, courteous, and effective service that went beyond
my expectations. Their team not only solved my problem but also followed up to ensure everything was perfect. Incredible service.
my expectations. Their team not only solved my problem but also followed up to ensure everything was perfect. Incredible service.
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by btapanes
Service Price Transparency
Apr 13, 2025 -
Mercedes-Benz of Cutler Bay responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
“Exceptional service, prompt and professional—my Mercedes
runs flawlessly. Highly recommend!”
“Outstanding Mercedes-Benz service—expert staff, quick turnaround, and my car performs like new. Highly satisfie
runs flawlessly. Highly recommend!”
“Outstanding Mercedes-Benz service—expert staff, quick turnaround, and my car performs like new. Highly satisfied!”
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by Mayra
Service Price Transparency
Mar 03, 2025 -
Mercedes-Benz of Cutler Bay responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
Excellent dealership, I drive all the way from west Fort
Lauderdale even though I have multiple other Mercedes dealers close by, the great service that Orlando Bravo have gave me during last years is fenome
Lauderdale even though I have multiple other Mercedes dealers close by, the great service that Orlando Bravo have gave me during last years is fenomenal, always with a big smile, excellent service, start working in my car from the day I drop off my car, every day send me updates of my vehicle, in general I don’t change my advisor for nothin, will always ask for orlando
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by Proelitetransportation
Service Price Transparency
Oct 17, 2024 -
Mercedes-Benz of Cutler Bay responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Orlando met your expectations. Thank you for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as a valued customer for many years to come!
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
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