Rob Picerno
Rob Picerno at BMW of Shrewsbury

Rob Picerno

General Sales Manager

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
30 Reviews
4.9

30 Reviews

Write a Review

30 Reviews of Rob Picerno

November 05, 2024

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Employee Rating

Everything has been fantastic, best service I’ve ever had from any company 👏🏽👏🏽👏🏽👍🏽👍🏽👍🏽. Keep up the great work! More

by mannypina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Powers

Nov 06, 2024

BMW of Shrewsbury responded

We're delighted to hear you had such a fantastic experience with us at BMW of Shrewsbury! Thank you for the encouraging words and support. We'll keep up the great work!

Nov 06, 2024

mannypina responded

Keep up the good work!

October 30, 2024

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Great service and attention to detail. I’m on my 4th car and will continue to keep coming back. A very happy customer! More

by Stormy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

BMW of Shrewsbury responded

We're delighted to hear that you're enjoying your experience with BMW of Shrewsbury! Thank you for being a loyal customer and sharing your positive feedback. We look forward to serving you in the future!

October 23, 2024

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Outstanding service and very professional. Everybody in the service department treats you with respect and are very knowledgeable. More

by Jerryg67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Brad Macomber, Jason Campbell, Deanna Morgan, Matt Roy, Peter Neslusan , Tom, Nate, Nate, Ryan, Jean, Ash, Joe and Garret.

Oct 23, 2024

BMW of Shrewsbury responded

Jerry, we're delighted to hear about your positive experience with our service department at BMW of Shrewsbury. Thank you for the kind words and support!

October 10, 2024

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Employee Rating

Fast. Easy. Garret and Robert helped me get exactly what I wanted. Great experience! A More

by Bmwx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Powers

Oct 10, 2024

BMW of Shrewsbury responded

We're elated that Garret and Robert could accommodate your needs at BMW of Shrewsbury! Thank you for the 5-star review!

September 30, 2024

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I had an incredible experience with Robert Picerno and Garrett Powers. 10/10 recommend working with them at BMW of Shrewsbury. They were extremely diligent, helpful and professional. They were not pushy o More

by NikkiP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Powers

Sep 30, 2024

BMW of Shrewsbury responded

Nikki, we're delighted to hear that Robert and Garrett provided such a seamless experience for you at BMW of Shrewsbury. Thanks for the high recommendation! Enjoy your new car!

September 13, 2024

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Very responsive to my questions and concerns. Was able to take a car home overnight to see how it would feel More

by CS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 16, 2024

BMW of Shrewsbury responded

We're glad to hear our team at BMW of Shrewsbury could address your questions and provide an overnight test drive. Thanks for sharing your experience!

August 30, 2024

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Employee Rating

We drive over an hour to service or buy our BMWs in this location and I live 10 minutes from one, thank you BMW of Shrewsbury for such an excellent honest and professional service.. More

by Will Fathi-Ahmed
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Nathan Reindorf , Sam in the Service Department

Aug 30, 2024

BMW of Shrewsbury responded

Will, thank you for making the drive to BMW of Shrewsbury! We're delighted to hear that our service and professionalism make it worth the trip. Safe travels!

August 12, 2024

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Amazing team, always happy to help me. Special shout out to Ethan for always making my service appointments go smooth! Will be recommending all of my friends & family. More

by rvonkahle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

BMW of Shrewsbury responded

We're delighted to hear that Ethan and the team at BMW of Shrewsbury provided such excellent service and assistance. Thanks for recommending us to your friends and family!

July 18, 2024

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Employee Rating

Rob, Nate, Matt, and Peter have been great. Service is quick and I have sent multiple people to them for vehicles. More

by Nf.55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2024

BMW of Shrewsbury responded

Thank you for the shout-out! We're glad to hear that Rob, Nate, Matt, and Peter have provided excellent service at BMW of Shrewsbury. We appreciate your referrals and continued support!

July 12, 2024

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Employee Rating

First experience buying a car here, everyone was so nice and very helpful to find what I wanted. Luckily they had a car that was exactly what I liked and I got it! I spoke with the sales manager and even th More

by Jacob L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2024

BMW of Shrewsbury responded

Jacob, we're delighted to hear that your first car-buying experience at BMW of Shrewsbury was so positive! Enjoy driving your new BMW and thank you for the fantastic feedback.

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