Matt Roy

Matt services me and my vehicle extremely well . Best in the business , I tell you . No one better Best in the business , I tell you . No one better More

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Working with Matt is always a pleasure! I appreciate how thorough he is and am confident that the work was done correctly. I appreciate how thorough he is and am confident that the work was done correctly. More

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excellent customer service Matts very efficient tells you like it is very easy to work with very honest which I like. you like it is very easy to work with very honest which I like. More

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Matt and Johnny are really helpful and excellent service providers we really appreciate them and their expertise providers we really appreciate them and their expertise More

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Matt did a great job of keeping me informed as to the status of my vehicle. Very knowledgeable and polite. status of my vehicle. Very knowledgeable and polite. More

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Matt Roy and the service department do a great job every time. I highly recommend BMW Shrewsbury. time. I highly recommend BMW Shrewsbury. More

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Matt is wonderful! I always ask for him! He’s the best! You are lucky to have him on your team! I always ask for him! He’s the best! You are lucky to have him on your team! More

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Always have a great experience here. Everyone is friendly, knowledgeable, and they answer all my questions. Everyone is friendly, knowledgeable, and they answer all my questions. More

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Matt at BMW Service was awesome! Kept me updated all the way through. Took care of all service needs as explained, no surprises! Kept me updated all the way through. Took care of all service needs as explained, no surprises! More

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It was time to go in for my first year service maintenance on my 2025 BMW Z4. Open arrival I was greeted by techs who brought me to service desk. Attendant took my info and said Matt would be com maintenance on my 2025 BMW Z4. Open arrival I was greeted by techs who brought me to service desk. Attendant took my info and said Matt would be coming to see you soon. Matt was a pleasure to work with. He explained everything needed on the vehicle as well as inspection sticker. Once everything was done Matt reviewed the job order with me. As expected, nothing to do other than the oil and fluid top offs. Job well done! More

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