Matt Roy

Great service, kept me informed at every step, Matt is a great service rep. Would definitely recommend. great service rep. Would definitely recommend. More

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Excellent service will definitely recommend BMW of Shrewsbury. Thank you Matt for your great service Shrewsbury. Thank you Matt for your great service More

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Matt is a terrific service manager. Honest. Reliable. Thoughtful. Kind. Professional. Top rating. He’s the best. Honest. Reliable. Thoughtful. Kind. Professional. Top rating. He’s the best. More

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BMW of Shrewsbury Ma. has been my go to for great cars, great service, and great people for several years now. They are the best at what they do! has been my go to for great cars, great service, and great people for several years now. They are the best at what they do! More

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I brought my ‘25 BMW 530i in for recall service. Matt my service rep was professional and easy to work with. BMW of Shrewsbury great dealership. Matt my service rep was professional and easy to work with. BMW of Shrewsbury great dealership. More

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Very professional & very caring. Got my car all taken care of. Matt got me a loaner car to use while waiting & kept me informed of my car’s progress. Also very nice & personable to d Got my car all taken care of. Matt got me a loaner car to use while waiting & kept me informed of my car’s progress. Also very nice & personable to deal with. The facility is very clean. More

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Service tech was good to work with n responsive. The job was suppose to take a bout an hour or 90. Minutes and ended up being about 2 hours for the starter recall. The job was suppose to take a bout an hour or 90. Minutes and ended up being about 2 hours for the starter recall. More

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Kind staff and a nice waiting area with snacks, tea, water and good coffee. Nice video and explanation of work water and good coffee. Nice video and explanation of work More

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Matt services me and my vehicle extremely well . Best in the business , I tell you . No one better Best in the business , I tell you . No one better More

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Working with Matt is always a pleasure! I appreciate how thorough he is and am confident that the work was done correctly. I appreciate how thorough he is and am confident that the work was done correctly. More

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