Rob Picerno

Very responsive to my questions and concerns. Was able to take a car home overnight to see how it would feel Was able to take a car home overnight to see how it would feel More

Report | Print

We drive over an hour to service or buy our BMWs in this location and I live 10 minutes from one, thank you BMW of Shrewsbury for such an excellent honest and professional service.. location and I live 10 minutes from one, thank you BMW of Shrewsbury for such an excellent honest and professional service.. More

Report | Print

Amazing team, always happy to help me. Special shout out to Ethan for always making my service appointments go smooth! Will be recommending all of my friends & family. Special shout out to Ethan for always making my service appointments go smooth! Will be recommending all of my friends & family. More

Report | Print

Rob, Nate, Matt, and Peter have been great. Service is quick and I have sent multiple people to them for vehicles. Service is quick and I have sent multiple people to them for vehicles. More

Report | Print

First experience buying a car here, everyone was so nice and very helpful to find what I wanted. Luckily they had a car that was exactly what I liked and I got it! I spoke with the sales manager and even th and very helpful to find what I wanted. Luckily they had a car that was exactly what I liked and I got it! I spoke with the sales manager and even the general manager and a few different sales people during my visits, and it feels like they’ve known you for years anytime you talk to them. Super friendly environment. Also very straightforward buying process, they looked up what I wanted and brought it around, showed me all the features and options it had, and once I agreed to buy it it took less than a week to get plates and registration done, next thing I know I’m driving it home. Been driving it for a few weeks now and I absolutely love it. 10/10 experience, 10/10 employees, 10/10 communication. If you’re looking to buy a BMW look no further. More

Report | Print

Having purchased multiple cars from BMW of Shrewsbury, my experience is always consistent and pleasant. Everyone is courteous and knowledgeable from management to sales to service. I’ve recommended them to f experience is always consistent and pleasant. Everyone is courteous and knowledgeable from management to sales to service. I’ve recommended them to family and friends and always get great feedback. More

Report | Print

I worked with Eugene Kalp. Gene Made the entire experience enjoyable. I really appreciated his professionalism and immediate response time through the process. Would highly r Gene Made the entire experience enjoyable. I really appreciated his professionalism and immediate response time through the process. Would highly recommend More

Report | Print

I was thoroughly pleased with Rob Picerno and his entire team. They were professional, knowledgeable, courteous and made the entire experience a pleasure. I can assure you I will return to BMW Shrewsbury fo team. They were professional, knowledgeable, courteous and made the entire experience a pleasure. I can assure you I will return to BMW Shrewsbury for all future purchases and will recommend them highly to anyone looking for a BMW. Bruce Thompson More

Report | Print

Amazing service! They were all so helpful in helping me get the car I wanted. Especially Robert Picerno who went above and beyond in making sure BMW had everything I They were all so helpful in helping me get the car I wanted. Especially Robert Picerno who went above and beyond in making sure BMW had everything I wanted and keeping me informed about status of production and delivery. I love my new car! Thank you! More

Report | Print

Best dealership for sales and service. Only place I will consider buying a car from. Only place I will consider buying a car from. More

Report | Print