Rob Picerno
Rob Picerno at BMW of Shrewsbury

Rob Picerno

General Sales Manager

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
33 Reviews
4.9

33 Reviews

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33 Reviews of Rob Picerno

December 13, 2024

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Employee Rating

My experience buying a new car from this dealership was excellent. They made it a pleasant and professional experience and as a customer that is greatly appreciated. More

by Kmulla1036
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 16, 2024

BMW of Shrewsbury responded

We're delighted to hear that your car-buying experience at BMW of Shrewsbury was both pleasant and professional. Thank you for sharing your positive feedback, and we appreciate having you as a valued customer!

December 10, 2024

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Employee Rating

All my encounters at this dealership have been professional. They care about their customers and work hard to ensure their needs are taken care of. More

by Kmulla1036
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan, David Mack

Dec 11, 2024

BMW of Shrewsbury responded

Thank you for sharing your experience with BMW of Shrewsbury! We're delighted to know that our team has consistently provided professional service and prioritized customer care. We look forward to serving you again in the future!

December 08, 2024

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Always a great experience to deal with Lance at BMW Shrewsbury. Very efficient and helpful. I highly recommend this dealership. More

by Joe
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 09, 2024

BMW of Shrewsbury responded

Joe, we're delighted to hear that Lance provided you with such a positive experience at BMW of Shrewsbury. Thank you for the recommendation!

November 05, 2024

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Everything has been fantastic, best service I’ve ever had from any company 👏🏽👏🏽👏🏽👍🏽👍🏽👍🏽. Keep up the great work! More

by mannypina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Powers

Nov 06, 2024

BMW of Shrewsbury responded

We're delighted to hear you had such a fantastic experience with us at BMW of Shrewsbury! Thank you for the encouraging words and support. We'll keep up the great work!

Nov 06, 2024

mannypina responded

Keep up the good work!

October 30, 2024

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Employee Rating

Great service and attention to detail. I’m on my 4th car and will continue to keep coming back. A very happy customer! More

by Stormy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

BMW of Shrewsbury responded

We're delighted to hear that you're enjoying your experience with BMW of Shrewsbury! Thank you for being a loyal customer and sharing your positive feedback. We look forward to serving you in the future!

October 23, 2024

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Outstanding service and very professional. Everybody in the service department treats you with respect and are very knowledgeable. More

by Jerryg67
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Brad Macomber, Jason Campbell, Deanna Morgan, Matt Roy, Peter Neslusan , Tom, Nate, Nate, Ryan, Jean, Ash, Joe and Garret.

Oct 23, 2024

BMW of Shrewsbury responded

Jerry, we're delighted to hear about your positive experience with our service department at BMW of Shrewsbury. Thank you for the kind words and support!

October 10, 2024

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Fast. Easy. Garret and Robert helped me get exactly what I wanted. Great experience! A More

by Bmwx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Powers

Oct 10, 2024

BMW of Shrewsbury responded

We're elated that Garret and Robert could accommodate your needs at BMW of Shrewsbury! Thank you for the 5-star review!

September 30, 2024

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Employee Rating

I had an incredible experience with Robert Picerno and Garrett Powers. 10/10 recommend working with them at BMW of Shrewsbury. They were extremely diligent, helpful and professional. They were not pushy o More

by NikkiP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Powers

Sep 30, 2024

BMW of Shrewsbury responded

Nikki, we're delighted to hear that Robert and Garrett provided such a seamless experience for you at BMW of Shrewsbury. Thanks for the high recommendation! Enjoy your new car!

September 13, 2024

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Employee Rating

Very responsive to my questions and concerns. Was able to take a car home overnight to see how it would feel More

by CS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 16, 2024

BMW of Shrewsbury responded

We're glad to hear our team at BMW of Shrewsbury could address your questions and provide an overnight test drive. Thanks for sharing your experience!

August 30, 2024

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Employee Rating

We drive over an hour to service or buy our BMWs in this location and I live 10 minutes from one, thank you BMW of Shrewsbury for such an excellent honest and professional service.. More

by Will Fathi-Ahmed
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Nathan Reindorf , Sam in the Service Department

Aug 30, 2024

BMW of Shrewsbury responded

Will, thank you for making the drive to BMW of Shrewsbury! We're delighted to hear that our service and professionalism make it worth the trip. Safe travels!

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