Rob Jensen
Rob Jensen at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Rob Jensen

Service Writer

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

Contact Me
4.7
65 Reviews

I have been in the service industry for 27 years and enjoy the opportunity it provides to be able to assist people with their vehicles and take care of their families at the same time.

Dealership Experience

18 yrs, 6 mos

Industry Experience

35 yrs, 6 mos

Specialties & Trainings

KIA and MAZDA certified Advisor and Service Manager.

4.7

65 Reviews

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65 Reviews of Rob Jensen

June 22, 2025

Dealership Rating
Employee Rating

They lie and promise things but never fall through . I’ll never buy again from them!!!!! More

by Knorks76
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Lucas Dendaas

June 18, 2025

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This dealer is great! I had my car fixed here using my warranty. It was not an easy process with the warranty company, but Rob Jensen went above and beyond to get it fixed More

by linda
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Recommend Dealer
Yes
Jun 18, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 14, 2025

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Fantastic client service dept and the work they do is amazing. Highly recommend taking your vehicle there. More

by andrew@bioonemilwaukee.com
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Recommend Dealer
Yes
Jun 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 10, 2025

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The service department is great! I sent my brother in with my car and the service department sent me a video of my cars inspection. More

by bailway11
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Recommend Dealer
Yes
Jun 10, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 30, 2025

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I couldn't take my vehicle to another place. They always do a good job and they have a great customer service. More

by cruz.elie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 30, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 30, 2025

Dealership Rating
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I worked with Robert in the service department. He did all he could to make sure I was a satisfied customer and things were done on time so I could prepare and be off on my trip as planned.. Very h More

by Hintzer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk

May 31, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that Rob and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 24, 2025

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Darrow service is always outstanding. My advisor gave me the option of having my part installed painted or not and explained that an additional part also needed to be ordered. He then pro More

by KREDSON1970
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 22, 2025

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Everyone is always very friendly & helpful. They always go the extra mile every time I’m in. More

by chris@rotre.net
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Recommend Dealer
Yes
May 22, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 02, 2025

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Very good service and communication are very good too, nice space to wait until the car is ready More

by MAGOCACHI
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Recommend Dealer
Yes
May 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com

April 27, 2025

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Dealers very professional and the employees are friendly and are willing to answer any questions you have More

by THUMPER_53597
Service Price Transparency
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Recommend Dealer
Yes
Apr 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Pat Deery pat.deery@russdarrow.com

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