

Rob Jensen
Service Writer
Russ Darrow Chrysler Dodge Jeep RAM of Madison
3502 Lancaster Dr
Madison, WI 53718
I have been in the service industry for 27 years and enjoy the opportunity it provides to be able to assist people with their vehicles and take care of their families at the same time.
Read moreDealership Experience
18 yrs, 6 mos
Industry Experience
35 yrs, 6 mos
Specialties & Trainings
KIA and MAZDA certified Advisor and Service Manager.
65 Reviews
Write a Review65 Reviews of Rob Jensen
June 22, 2025
They lie and promise things but never fall through . I’ll never buy again from them!!!!! I’ll never buy again from them!!!!! More
Other Employees Tagged: Lucas Dendaas
June 18, 2025
This dealer is great! I had my car fixed here using my warranty. It was not an easy process with the warranty company, but Rob Jensen went above and beyond to get it fixed I had my car fixed here using my warranty. It was not an easy process with the warranty company, but Rob Jensen went above and beyond to get it fixed! I'd definitely come back! More
June 14, 2025
Fantastic client service dept and the work they do is amazing. Highly recommend taking your vehicle there. amazing. Highly recommend taking your vehicle there. More
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Chris Ziegler
May 30, 2025
I couldn't take my vehicle to another place. They always do a good job and they have a great customer service. They always do a good job and they have a great customer service. More
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Luke Benson, Nathan Swan , Jessica Minor
May 30, 2025
I worked with Robert in the service department. He did all he could to make sure I was a satisfied customer and things were done on time so I could prepare and be off on my trip as planned.. Very h He did all he could to make sure I was a satisfied customer and things were done on time so I could prepare and be off on my trip as planned.. Very happy with this experience. More
Other Employees Tagged: Bryan Kufalk
May 24, 2025
Darrow service is always outstanding. My advisor gave me the option of having my part installed painted or not and explained that an additional part also needed to be ordered. He then pro My advisor gave me the option of having my part installed painted or not and explained that an additional part also needed to be ordered. He then provided an esthetic work-around to keep me going until my part arrives. Further, the gourmet beverages in the waiting area almost made me want to stay for another cup of coffee even after my car was ready! More
May 22, 2025
Everyone is always very friendly & helpful. They always go the extra mile every time I’m in. They always go the extra mile every time I’m in. More
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Nathan Swan , Jessica Minor
May 02, 2025
Very good service and communication are very good too, nice space to wait until the car is ready nice space to wait until the car is ready More
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Nathan Swan , Jessica Minor
April 27, 2025
Dealers very professional and the employees are friendly and are willing to answer any questions you have and are willing to answer any questions you have More
Other Employees Tagged: Robert Kulp, Brittany Secora, Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Nathan Swan, Rachel Svetlik , Jessica Minor





