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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
703 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

10 yrs, 4 mos

Industry Experience

29 yrs, 7 mos

4.9

703 Reviews

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703 Reviews of Rob Carlson

February 21, 2026

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Employee Rating

From drop off to pick up first class service and customer service at the same ime More

by tag2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ramiro Milian, Stephen Augustine, Katie Lyons, Lisa Chea, Patrick Ripley, Adina Capp, Ana Madrid, Dania Granados Canales

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Feb 21, 2026

Rallye Motors responded

Thank you for your kind feedback. We’re glad to hear you received first-class service and customer care from drop-off to pick-up. We truly appreciate your support.

February 21, 2026

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Employee Rating

Rallye Service always provides quality care. Their service advisors are attentive and responds timely. Highly recommend More

by Sfung8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2026

Rallye Motors responded

Thank you for your kind recommendation. We’re happy to hear our service advisors provided attentive, timely care, and we truly appreciate your trust in our team.

February 18, 2026

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Employee Rating

Excellent professional service with great work and performance. I appreciate the quality and service. Thanks. More

by Msd2332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2026

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear you had an excellent experience and appreciated the quality of our work and service. We truly value your support and look forward to seeing you again!

February 12, 2026

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Employee Rating

Service advisor made sure to do everything I asked and then some in order to make sure my issue was addressed and taken care of properly and to my satisfaction. More

by MIA8297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

Rallye Motors responded

Thank you for your 5-star review! We’re so glad to hear that your service advisor went above and beyond to ensure everything you requested was handled thoroughly and to your satisfaction. Providing attentive, detail-oriented service is what we strive for every day at Rallye Motors. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!

February 06, 2026

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Employee Rating

The Rob Carlson experience is second to none. It doesn’t matter where I lease/buy my car from, I will only service with Rob. I have the utmost confidence in receiving the best service with Rob a More

by JSUK12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2026

Rallye Motors responded

Thank you for sharing such an incredible review! We’re thrilled to hear that the Rob Carlson Experience continues to stand out and earn your trust. Your confidence in Rob and the Rallye service team truly means a lot to us. We’ll be sure to pass along your kind words—thank you so, so much for choosing Rallye!

January 25, 2026

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Employee Rating

Sales: victor Cosme Credit: Eric Weiner Service: rob Carlson Fourth car I’ve purchased. I keep coming back. More

by D.GOODALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme , Eric Weiner

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Jan 26, 2026

Rallye Motors responded

Thank you for the 5-star review! We’re honored to have earned your trust over multiple purchases. We truly appreciate your loyalty and look forward to helping you again in the future.

January 25, 2026

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Employee Rating

Robert Carlson is very professional and does an excellent job. I definitely recommend him. Extremely knowledgeable. More

by Genexeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard DeAngelo

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Jan 25, 2026

Rallye Motors responded

Thank you for the great feedback! We’re happy to hear Robert Carlson provided such professional and knowledgeable service. We truly appreciate the recommendation and look forward to assisting you again.

January 19, 2026

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I’ve been working with Rob since 2009/2010 and I don’t have a bad word to say. He’s fantastic to work with - honest and truly cares about his clients. More

by ALK1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Rallye Motors responded

Thank you for sharing such a kind review! We’re thrilled to hear you’ve had such a positive experience working with Rob over the years. His honesty and dedication to his clients truly make a difference, and we’re glad it shows. We appreciate your loyalty and trust!

January 14, 2026

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Employee Rating

love working with Jay Johanas since Tom Walton leave Rallye. i enjoy going to the service dept to have work done since i deal with Rob Carlson. he is very upfront and conscience of his work. in fact i More

by VIVIAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Johanas

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Jan 14, 2026

Rallye Motors responded

Thank you for taking the time to share your experience. We’re happy to hear that working with Jay Johanas and Rob Carlson has made your visits to our service department so enjoyable. It means a lot to know that Rob’s honesty and dedication to quality service earned your trust, even bringing a vehicle purchased elsewhere to Rallye Motors. We truly appreciate your loyalty and kind words.

January 04, 2026

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Employee Rating

I have been working with Jimmy for many years and he always make sure the sales and delivery process is top notch. More

by JDEPIETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Chuisano

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Jan 04, 2026

Rallye Motors responded

Thank you for your continued trust! We’re happy to hear that Jimmy consistently provides a top-notch sales and delivery experience. We truly appreciate your loyalty and look forward to working with you again in the future.

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