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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
655 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

9 yrs, 8 mos

Industry Experience

28 yrs, 11 mos

4.9

655 Reviews

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655 Reviews of Rob Carlson

June 19, 2025

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Employee Rating

Very accommodating and well knowledgeable staff. Vinny Vetere always gives his undivided attention. He is knowledgeable and professional More

by mjd514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Stephen Augustine, Katie Lyons, Vincent Vetere, Lisa Chea, Patrick Ripley, Sarah Valle

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Jun 20, 2025

Rallye Motors responded

Thank you for your thoughtful review! We're happy to hear Vinny provided such attentive and professional service. We truly appreciate your kind words and look forward to assisting you again in the future.

June 10, 2025

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Employee Rating

Amazing customer service very accommodating first time customer with this location usually go to Massapequa, but will be making this location as my go to More

by Rosanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2025

Rallye Motors responded

Rosanna, thank you so much for the kind words! We're thrilled to hear that your first experience with us was a great one. It means a lot that you’re choosing to make our location your go-to, and we look forward to continuing to provide you with excellent service every time you visit!

June 04, 2025

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A PERFECT EXPERIENCE! ! Rob was in communication with me constantly for updates- dealership was spot on w repairs. More

by Marriottman123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2025

Rallye Motors responded

Thank you for the amazing review! We're thrilled to hear you had a perfect experience. Rob will be happy to know his consistent communication made a difference. We appreciate your trust and are glad the repairs met your expectations.

June 02, 2025

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Excellent customer service. The service rep Robert is extremely knowledgeable and professional. I recommend this dealership to anyone interested in a Mercedes. More

by Genexeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Rallye Motors responded

Thank you for the wonderful feedback! We're so glad to hear you had an excellent experience with Robert. His knowledge and professionalism make a big difference, and we truly appreciate your recommendation. We look forward to serving you again!

May 30, 2025

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Employee Rating

Patrick was very helpful polite and professional Service was preformed in a timely manner which was very helpful. Prices seem a bit high. More

by FROGOBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Patrick Ripley

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May 30, 2025

Rallye Motors responded

Thank you for your feedback! We're so glad to hear that Patrick provided helpful, polite, and professional service, and that everything was completed in a timely manner. We appreciate your thoughts on pricing and will be sure to share your input with our team.

May 28, 2025

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Excellent Customer service by Rob Carlson. Extremely helpful and the best at getting you in for service with a loaner car. More

by ERIKA.SPECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Rallye Motors responded

Erika, thank you for the kind words! We’re glad to hear Rob Carlson provided excellent service and made sure you had a loaner car. We appreciate your feedback and look forward to serving you again.

May 28, 2025

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Employee Rating

Always a pleasure to service and to purchase my vehicles here. Robert Carlson is a true professional. More

by DAVID.COSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Rallye Motors responded

Thank you for your continued trust and loyalty! We’re thrilled to hear that it’s always a pleasure to service and purchase your vehicles with us. Robert Carlson will be delighted to know you appreciate his professionalism. We look forward to serving you again.

May 27, 2025

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The absolute best in the service business. Professional from beginning to end. Well aware of speed and efficiency More

by Joseph.cortese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2025

Rallye Motors responded

Thank you for the kind words! We’re proud to provide professional and efficient service from start to finish. Your feedback means a lot to us.

May 19, 2025

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Employee Rating

Excellent service, friendly and professionally advise, good dealership to have the car serviced. Will recommend to friends. More

by PETER96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2025

Rallye Motors responded

Thank you for the great feedback! We're glad you had an excellent experience with our team. We truly appreciate your recommendation and look forward to seeing you again for your next service visit!

May 10, 2025

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Employee Rating

I've always admired their care, transparency, and attention to listen to the customers details. More

by Deebeee22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons, Martin Rios

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May 10, 2025

Rallye Motors responded

Thank you for your thoughtful feedback! We're truly grateful for your kind words and are so glad to hear you appreciate our care, transparency, and attention to detail. Listening to our customers is at the heart of what we do. We look forward to serving you again!

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