Rick Hoover
Rick Hoover at Basney Honda

Rick Hoover | Page 3

Service Advisor

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.6
39 Reviews
4.6

39 Reviews

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39 Reviews of Rick Hoover

June 14, 2026

Dealership Rating
Employee Rating

when you try to make an appointment and the service writer Austin says we are short handed try Gurley Leep , Discouraging !!! More

by gunitauto
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Austin Aufie

June 11, 2026

Dealership Rating
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Everyone was polite and the work done well. It was a good experience and I would go back More

by jcclarkeru
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

June 09, 2026

Dealership Rating
Employee Rating

Appreciate getting service at the express bay whenever it is possible. I was treated respectfully. More

by seschell4184
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 08, 2026

Dealership Rating
Employee Rating

Great service and ready to help personnel. Comfortable facility, clean and with refreshments. Fast and reliable work. More

by EstebanUrq
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beau Basney

May 31, 2026

Dealership Rating
Employee Rating

Salesman has helped us on multiple occasions. Bob listens to our needs and provides appropriate solutions. More

by rexsallak
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Bob Briney

May 10, 2026

Dealership Rating
Employee Rating

Maintenance work repaired an AC issue that another dealer was unable to resolve on the first time. More

by Michael
Service Price Transparency
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Recommend Dealer
Yes

May 03, 2026

Dealership Rating
Employee Rating

Worst experience ever they just charged me for a diagnosis and didnt get the service More

by cinthia29.h
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Recommend Dealer
No

April 30, 2026

Dealership Rating
Employee Rating

Communication was good, service was completed in a timely fashion and everyone was helpful and kind. More

by n.vaught01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 27, 2026

Dealership Rating
Employee Rating

Work with me the whole time. Great on communication. Service adviser was courteous and friendly. More

by bekcool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Royce

April 18, 2026

Dealership Rating
Employee Rating

Basney Honda is clean and organized. People are experienced and helpful. Good communication on services needed for my car. More

by DON.SCHOENFELD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

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