Rick Gilbert
Rick Gilbert at Mercedes-Benz of Columbus

Rick Gilbert

Sales and Leasing Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

4.5
82 Reviews
4.5

82 Reviews

Write a Review

Dealership Experience

12 yrs, 9 mos

82 Reviews of Rick Gilbert

May 27, 2025

Dealership Rating
Employee Rating

Easy to work with. They went out of their way to obtain the car my wife desired. More

by RMARCUS316
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kennedy McDonald

May 30, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! We are thrilled to hear that our team was able to assist in obtaining the car your wife desired. We strive to provide excellent customer service and are glad you had a positive experience. We hope to serve you again in the future!

February 28, 2025

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Employee Rating

Great service from start to final sale. Every employee was helpful thru the whole process. More

by PWYNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

December 25, 2024

Dealership Rating
Employee Rating

It was a pleasure working with Earnest. He was always available to answer questions or work through roadblocks. My purchase was easy and seamless. Although, after my purchase, my gut is tel More

by MARKHAD2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Earnest Jenkins

Feb 20, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Earnest was able to assist you effectively and make your purchase process easy and seamless. If you have any questions or decide to explore options with the GLE 450, feel free to reach out. We're here to help and hope to serve you again in the future!

November 13, 2024

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Lovely buying experience here… very comfortable and courteous. Definitely recommend and would buy here again. More

by CHERYLTMCCULLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 31, 2024

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Wonderful service and he was very helpful. Very knowledgeable, showed patience, I love the location’s teamwork as well because Rick provided a lot of assistance as well before I decided on wha More

by mthomas2609
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Malcolm Waller , I don’t remember the name of the woman who got the keys to do the birthday car wash but she was so nice with a great personality as well. We had a fun conversation about nail designs/art.

September 27, 2024

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Always really good service from Haley and Mercedes haley and rick take really good care of me and my Mercedes More

by CKWINBERG
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 08, 2024

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Rachelle was very professional and thorough. Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley More

by drlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2024

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Employee Rating

I didn't personally visit the dealership because I live in Tennessee. However, the way Mr. Gilbert conducted business I would recommend visiting the dealership. Mr. Gilbert is very professional and courteo More

by Kody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 02, 2024

Dealership Rating
Employee Rating

Mr. Gilbert was respectful and courteous. Mr Gilbert came in on his day off to assist with the sale. More

by dd_brink
Recommend Dealer
Yes

Other Employees Tagged: Kennedy McDonald

February 29, 2024

Dealership Rating
Employee Rating

Great service. Attention to details. The people are courteous and know what’ to do . Great! More

by ishadley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Joyner, Rachelle Pennington , C4 analytics

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