Rick Gilbert
Rick Gilbert at Mercedes-Benz of Columbus

Rick Gilbert

Sales and Leasing Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

4.5
81 Reviews
4.5

81 Reviews

Write a Review

Dealership Experience

12 yrs, 6 mos

81 Reviews of Rick Gilbert

February 28, 2025

Dealership Rating
Employee Rating

Great service from start to final sale. Every employee was helpful thru the whole process. More

by PWYNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

December 25, 2024

Dealership Rating
Employee Rating

It was a pleasure working with Earnest. He was always available to answer questions or work through roadblocks. My purchase was easy and seamless. Although, after my purchase, my gut is tel More

by MARKHAD2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Earnest Jenkins

Feb 20, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Earnest was able to assist you effectively and make your purchase process easy and seamless. If you have any questions or decide to explore options with the GLE 450, feel free to reach out. We're here to help and hope to serve you again in the future!

November 13, 2024

Dealership Rating
Employee Rating

Lovely buying experience here… very comfortable and courteous. Definitely recommend and would buy here again. More

by CHERYLTMCCULLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 31, 2024

Dealership Rating
Employee Rating

Wonderful service and he was very helpful. Very knowledgeable, showed patience, I love the location’s teamwork as well because Rick provided a lot of assistance as well before I decided on wha More

by mthomas2609
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Malcolm Waller , I don’t remember the name of the woman who got the keys to do the birthday car wash but she was so nice with a great personality as well. We had a fun conversation about nail designs/art.

September 27, 2024

Dealership Rating
Employee Rating

Always really good service from Haley and Mercedes haley and rick take really good care of me and my Mercedes More

by CKWINBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 08, 2024

Dealership Rating
Employee Rating

Rachelle was very professional and thorough. Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley More

by drlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2024

Dealership Rating
Employee Rating

I didn't personally visit the dealership because I live in Tennessee. However, the way Mr. Gilbert conducted business I would recommend visiting the dealership. Mr. Gilbert is very professional and courteo More

by Kody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 02, 2024

Dealership Rating
Employee Rating

Mr. Gilbert was respectful and courteous. Mr Gilbert came in on his day off to assist with the sale. More

by dd_brink
Recommend Dealer
Yes

Other Employees Tagged: Kennedy McDonald

February 29, 2024

Dealership Rating
Employee Rating

Great service. Attention to details. The people are courteous and know what’ to do . Great! More

by ishadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Joyner, Rachelle Pennington , C4 analytics

February 21, 2024

Dealership Rating
Employee Rating

Made me feel great upon arriving at the store and constantly gave me updates and recommendations More

by christenray26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Feb 23, 2024

Mercedes-Benz of Columbus responded

Christenray26, we're delighted to hear that you had a positive experience with us! Making our customers feel great and keeping them informed is a top priority. We appreciate your feedback, and if you ever have more questions or need further assistance, please don't hesitate to reach out.

1
...

Dealership Inventory (250 Vehicles)

used 2024 Mercedes-Benz GLS 450 car, priced at $82,693
2024 Mercedes-Benz GLS 450
used
Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz GLA 250 car, priced at $49,574
2025 Mercedes-Benz GLA 250
new
Cirrus Silver Metallic exterior
Automatic
Front-wheel Drive
new 2025 Mercedes-Benz GLE 450e car, priced at $76,979
2025 Mercedes-Benz GLE 450e
new
Black exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz AMG GLE 63 car, priced at $141,194
2025 Mercedes-Benz AMG GLE 63
new
Black exterior
Automatic
All-wheel Drive
used 2020 Mercedes-Benz GLE 350 car, priced at $29,591
2020 Mercedes-Benz GLE 350
used
Mojave Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz AMG G 63 car, priced at $175,393
2023 Mercedes-Benz AMG G 63
used
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive