Rick Gilbert
Sales and Leasing Advisor
Mercedes-Benz of Columbus
7470 Veterans Parkway
Columbus, GA 31909
79 Reviews
Write a ReviewDealership Experience
12 yrs, 3 mos
79 Reviews of Rick Gilbert
October 31, 2024
Wonderful service and he was very helpful. Very knowledgeable, showed patience, I love the location’s teamwork as well because Rick provided a lot of assistance as well before I decided on wha Very knowledgeable, showed patience, I love the location’s teamwork as well because Rick provided a lot of assistance as well before I decided on what vehicle to purchase. Malcolm truly helped me feel comfortable, and I am so thrilled about my new vehicle! I feel like I picked the perfect vehicle that describes and represents me. It feels so personalized and thoughtful. Malcolm has contacted to see if anything else is needed. Malcolm provided plenty of info to me about the different things/amenities I can do not only in my car but also on the amazing app. I am a huge fan of the app already! He took the time out to show me everything. I feel like my level of comfort was truly put first. I never felt like he was rushing me or trying to pressure me into buying a vehicle. I felt heard. He also encouraged me to contact if ever needed with any questions or concerns. He made this such a pleasant and exciting experience. Thanks a bunch! More
Other Employees Tagged: Debi Lewis, Malcolm Waller , I don’t remember the name of the woman who got the keys to do the birthday car wash but she was so nice with a great personality as well. We had a fun conversation about nail designs/art.
September 27, 2024
Always really good service from Haley and Mercedes haley and rick take really good care of me and my Mercedes and rick take really good care of me and my Mercedes More
Other Employees Tagged: Debi Lewis, Haley McDonald, Kennedy McDonald
May 08, 2024
Rachelle was very professional and thorough. Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley several times and she is also professional and very thorough. More
Other Employees Tagged: Rachelle Pennington, Haley McDonald
April 24, 2024
I didn't personally visit the dealership because I live in Tennessee. However, the way Mr. Gilbert conducted business I would recommend visiting the dealership. Mr. Gilbert is very professional and courteo in Tennessee. However, the way Mr. Gilbert conducted business I would recommend visiting the dealership. Mr. Gilbert is very professional and courteous. He personally drove my vehicle to about a halfway point between Memphis and Columbus that we agreed upon. He was able to give me an in-person tour and overview of the AMG GT 63 S! It was great doing with Mr. Gilbert. More
April 02, 2024
Mr. Gilbert was respectful and courteous. Mr Gilbert came in on his day off to assist with the sale. in on his day off to assist with the sale. More
Other Employees Tagged: Kennedy McDonald
February 29, 2024
Great service. Attention to details. The people are courteous and know what’ to do . Great! Attention to details. The people are courteous and know what’ to do . Great! More
Other Employees Tagged: Richard Joyner, Rachelle Pennington , C4 analytics
February 21, 2024
Made me feel great upon arriving at the store and constantly gave me updates and recommendations constantly gave me updates and recommendations More
Other Employees Tagged: Rachelle Pennington
January 23, 2024
These folks were great in every way except in having to haggle over trade-in values. It was an unnecessary impediment to a swift sales transaction. haggle over trade-in values. It was an unnecessary impediment to a swift sales transaction. More
Other Employees Tagged: We dealt with Andy Gilbert
December 25, 2023
No follow up… confusing…internet dept? sales person? Never heard much from them again… We are in Florida but they thanked me for my visit anyway? Wouldn’t waste my time with this place. sales person? Never heard much from them again… We are in Florida but they thanked me for my visit anyway? Wouldn’t waste my time with this place. More
Other Employees Tagged: Joshua Andujar, Malcolm Waller, Luis Diaz, Earnest Jenkins, Evelyn Tolbert, Kennedy McDonald, M. Dominique Waller , Bob Blauvelt