Richard Klaben | Page 7

First Id like to say Darn Covid. It hit this service garage like a wrecking ball . The day we took our wrangler in there were many employees out with it. Joe Hilliard is our superman. But the very next garage like a wrecking ball . The day we took our wrangler in there were many employees out with it. Joe Hilliard is our superman. But the very next day Covid got him. Like any great side kick, Justin stepped in. Justin kept us informed and got us back on the road. Justin and Kim were running themselves ragged trying to make sure Joe's customers were taken care of, as well as everyone being taken care of there. You guys did a great job. Theres noone that can replace Joe. Im glad Joe is on the road to recovery. Know this Joe your coworkers were as worried about you as they would of their own family. Great Job as always. More

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Dealership/service department have always been good to me (even I am a pain sometimes). I have never had an issue with anyone there and have always helped and have explained everything to me I wanted to know (even I am a pain sometimes). I have never had an issue with anyone there and have always helped and have explained everything to me I wanted to know. I have always had Kim or Justin and both are great to work with. While waiting a few months ago I even saw Justin help an older woman in a walker across the parking lot and into building. Very nice! More

by rollertom Verified Customer Verified Customer

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I have been coming to this dealership for over 15 years the service is very nice i would recommend this dealership the service is very nice i would recommend this dealership More

by Francine Verified Customer Verified Customer

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Customer service starts from initial contact and goes way beyond the purchase. , it actually turns into a long enduring friendship, all at the dealership exhibit honesty and compassion for the customer long beyond the purchase. , it actually turns into a long enduring friendship, all at the dealership exhibit honesty and compassion for the customer long after the paperwork is signed More

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Great group of people. Made things super quick and painless. THANKKKKKKKK YOU. Love my new Vana white painless. THANKKKKKKKK YOU. Love my new Vana white More

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Klaben again created a wonderful buying experience. I can't say enough positive things about the dealership and its employees. Richard Klaben the owner spent valuable time with me away from his many duti can't say enough positive things about the dealership and its employees. Richard Klaben the owner spent valuable time with me away from his many duties as the owner of the company. Justin Boling and the finance manager also worked hard to get me a great deal during very difficult times in the auto industry. I feel like family when I'm there. If your buying or leasing a new vehicle and don't give Klaben a chance to win you over as a customer you are truly missing out on a great experience. Guy Giarrano More

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Klaben never seizes to amaze me . I called because I had Klaben never seizes to amaze me . I called because I had a couple questions. My usual adviser was busy giving great service as usual to another cus Klaben never seizes to amaze me . I called because I had a couple questions. My usual adviser was busy giving great service as usual to another customer. The advisor who answered the phone ( Justin ) asked if I wanted to be put to the other advisors vm? or if there was anything he could do ? I could of gone to the vm. But with the great employees they have at Klaben I knew I was in capable hands.. Thank You Justin Thank You Rich Klaben for once again hiring and retaining great employees. More

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From the time that we pulled into the parking lot to test drive to the time we left with our new ride, our experience was nothing less than amazing!!!! Our salesman Casey was very polite and helpful as well drive to the time we left with our new ride, our experience was nothing less than amazing!!!! Our salesman Casey was very polite and helpful as well as our finance guy John Coco!!! This makes our 4th vehicle purchase through Klaben & we will continue to come back! More

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I have been looking for a Jeep for over 2 months and called Klaben. They had the exact Jeep we wanted and it was in my driveway in a few days. Every single person at the dealership has gone way above an called Klaben. They had the exact Jeep we wanted and it was in my driveway in a few days. Every single person at the dealership has gone way above and beyond for us. They truly care about their customers and it shows in everything they do. I would highly recommend them to everyone More

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Thank you as always Joe Hilliard for great service. Glad Thank you as always Joe Hilliard for great service. Glad to see Matt back downstairs.. It has been a pleasure seeing Rich Klaben at the service gar Thank you as always Joe Hilliard for great service. Glad to see Matt back downstairs.. It has been a pleasure seeing Rich Klaben at the service garage. His name is not only on the building,he truely is a hands on owner. Still think that with all the great sales they make at the dealership, you are going to need more parking at the service garage. More

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