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Richard Klaben
Richard Klaben | Page 17
President
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
164 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 8 mos
Industry Experience
52 yrs, 9 mos
164 Reviews
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164 Reviews of Richard Klaben
December 16, 2016
Always Excellent Wouldn't purchase or service our vehicles anywhere else. They surpass expectations at the Klaben Chrysler Jeep Dodge service center. Corey not only Wouldn't purchase or service our vehicles anywhere else. They surpass expectations at the Klaben Chrysler Jeep Dodge service center. Corey not only is thorough with explanations but has provided excellent customer service above & beyond like no other in the automobile service industry. Would recommend dealer for purchasing & servicing your automobile. More
by Chapman's
Other Employees Tagged: Corey Graham
December 04, 2016
I felt like I was the only customer !! Everyone was great. From the moment I arrived to test drive a few vehicles, Justin Bolen was friendly and organized and made this process so easy. He explained in detail From the moment I arrived to test drive a few vehicles, Justin Bolen was friendly and organized and made this process so easy. He explained in detail all the different features of the vehicles, making my choice easier. He kept me informed throughout the process, and introduced me to members of the Lincoln team. The financing process was quick and easy. Before I drove off the lot, I was given a detailed explanation of all the electronics in the car and a hands on review of all the features. My experience was excellent. More
by mfranklin2084
Other Employees Tagged: Justin L. Bolen
November 14, 2016
Incredible Dealership Have always bought/leased my cars here. Well ever since I got taken advantage of by a by-here-pay-here place. Great salemen and great deals! They made Have always bought/leased my cars here. Well ever since I got taken advantage of by a by-here-pay-here place. Great salemen and great deals! They made the purchase personal and not just a numbers game. More
by Jtucci09
Other Employees Tagged: Carl Esker
October 28, 2016
Great experience and professionalism Experience with Don Jacobs pleasant and rewarding. Very knowledgeable and helpful. Third vehicle from Klaben and definitely would recommend them to f Experience with Don Jacobs pleasant and rewarding. Very knowledgeable and helpful. Third vehicle from Klaben and definitely would recommend them to friends and family!! 2nd Jeep Cherokee and really love it!!! More
by Jeep Lover 2017
Other Employees Tagged: Brian Franklin, Corey Graham, Don Jacobs
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