Richard Jean-Louis | Page 27

La vendedora Elena ramirez , y el financista Adin Acevedo son excelentes, ya van varios carros sacamos cob ellos y la atencion y soluciones dan son de primera, muy agradecidos son excelentes, ya van varios carros sacamos cob ellos y la atencion y soluciones dan son de primera, muy agradecidos More

by GERARDOJUVE097 Verified Customer Verified Customer

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Excelente servicio, Juan C. Reyes muy atentó y dispuesto a colaborar con sus clientes, mi carro en las mejores manos del personal de servicio y mantenimiento Reyes muy atentó y dispuesto a colaborar con sus clientes, mi carro en las mejores manos del personal de servicio y mantenimiento More

by NATYORA80 Verified Customer Verified Customer

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DO NOT GO NEAR THIS PLACE! !!, my mother in law bought a brand new Toyota in cash from this place and she was cheated and taken advantage of this place Cheats older people and !!, my mother in law bought a brand new Toyota in cash from this place and she was cheated and taken advantage of this place Cheats older people and overcharges by tens of thousands of dollars and rip off insurance policies I advise anyone to not go within a thousand feet of this place and buy a car literally anywhere. More

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A more professional and honest information needs to be given to clients, the actual price of the vehicle including all the markups and if the vehicle is available or not. Showing a the receiving price onl given to clients, the actual price of the vehicle including all the markups and if the vehicle is available or not. Showing a the receiving price online and then trying to upsell once the customer gets there. More

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Lack of understanding of Toyota product and misrepresentation of programs to lure customers. Disconnection between sales and management. misrepresentation of programs to lure customers. Disconnection between sales and management. More

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Contacted about a car to get some information. Called a number of times just to get a carfax. They told me every single time that it was available. I even told them to make sure that it is. Waiting for a r number of times just to get a carfax. They told me every single time that it was available. I even told them to make sure that it is. Waiting for a response with a history report. For two days I called and made sure it was available and they promised they would get back to me with the information. While awaiting a response they finally inform me that it has been sold. Not once did they bother to tell me that it was going to be purchased or anything didn't bother following up with me about. They don't care for customer service they only care about who shows up first with cash. Just disrespectful and unbelievable. More

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Richard was a great help. I purchased a Toyota Camry in 2011, the car was great so I bought a 2019 from a dealer that was closer to home. I went to look at 2020 Camry's just to look, I didn't need a new ca 2011, the car was great so I bought a 2019 from a dealer that was closer to home. I went to look at 2020 Camry's just to look, I didn't need a new car however, when I got there Richard was informative, professional, and everything I said I would consider, he produced. The process was very organized and although I wasn't looking to buy a new car, I ended up leaving with a 2020 SE Camry (the car I really wanted from the beginning). I was extremely happy. I didn't feel like I was being sold. It was a great experience. More

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Buying Made Easy This was probably one of the easiest buying experiences I've ever had. Everyone was professional and extremely patient in all department areas. Would This was probably one of the easiest buying experiences I've ever had. Everyone was professional and extremely patient in all department areas. Would recommend for sure. More

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Excellent service!!! We visited three other Toyota dealerships and none of them gave us such a good deal like Toyota of Hollywood. The process of buying a car was quick an We visited three other Toyota dealerships and none of them gave us such a good deal like Toyota of Hollywood. The process of buying a car was quick and Jose Morales, sales associate, showed so much professionalism and made us feel like we were at home:) I am so grateful for stopping by at this dealership. I bought RAV 4 and I just love it!!! Thank you again to Jose and the entire team at Toyota of Hollywood. More

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TRICKS, LIES AND DECEPTION ABOUND AT TOYOTA OF HOLLYWOOD I received my true car certificate and telephoned the salesman named Mr. Crockett at Toyota of Hollywood, Florida. I asked the salesman to confirm t I received my true car certificate and telephoned the salesman named Mr. Crockett at Toyota of Hollywood, Florida. I asked the salesman to confirm the they will honor the price on the certificate since I did not want to drive one hour away to waste my time. I spoke to the salesman five times and he assured me that he had checked multiple times and that the Toyota of Hollywood dealer would honor the price on the certificate. When I arrived at the dealership after driving for more than one hour on Mother's Day, the manager said that this was a mistake and that they would not honor the True Car certificate. The sales manager tried to call Mr. Crockett by telephone but there was no answer. That manager told me that their salespeople mislead customers to get them to come to the Toyota of Hollywood dealer because they are paid bonuses for every person who visits the dealer. I told the sales manager that Toyota of Hollywood and True Car are jointly perpetrating a fraud on unsuspecting customers. Do NOT ever use or trust True Car or Toyota of Hollywood. More

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