Richard Jean-Louis
Richard Jean-Louis at Toyota of Hollywood FL
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Richard Jean-Louis

Internet Sales Manager

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
542 Reviews

Richard, famously known at the "Haitian Sensation" has been part of the Toyota of Hollywood Sales Team since 2007. He is a happily married man and a proud father of two daughters and a son, with another son on the way. Richard also speaks Creole and French. You will always find Richard working, he specializes in eBay and Export but also provides great customized deals on New Cars. Please call Richard for assistance with all of your automotive needs!! If we don't have the car you are looking for in stock, trust me Ricard or also know as RJL will find it for you!

Dealership Experience

18 yrs, 1 mo

Languages Spoken

English English

French French

4.3

542 Reviews

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542 Reviews of Richard Jean-Louis

December 31, 2024

Dealership Rating
Employee Rating

Very grateful for the Financial officer Darian, who made sure I was able to get the car I wanted and could afford. Great customer service skills. His More

by Michaela Steward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Toyota of Hollywood FL responded

Michaela, we're delighted to hear that Darian provided excellent service and helped you find the perfect car at Toyota of Hollywood. Thank you for sharing your experience!

December 31, 2024

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Employee Rating

Great experience from start to finish. Friendly Staff. Michael and Anni the sales associate were a great team getting me a great vehicle. Edwin was the most professional and kind finance More

by mtkahn0576
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with us at Toyota of Hollywood! We're delighted to hear that Michael, Anni, and Edwin provided excellent service. We appreciate the recommendation and look forward to seeing you again in the future!

December 31, 2024

Dealership Rating
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It is frustrating that such a large company has a dealer with a lack of professionalism and harassing customers by lying and not knowing how to do a simple fight because of their incompetent employees and b More

by alejandro.pcllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 02, 2025

Toyota of Hollywood FL responded

Alejandro, I'm sorry to hear about your frustrating experience. We strive for professionalism and honesty in all interactions, so it's concerning to read this feedback. Please reach out directly if you'd like us to address any specific issues or concerns you have encountered. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

December 31, 2024

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Employee Rating

Estoy agradecido por me ayudado Toyota de Hollywood y le doy gracias a Elena y a Fernando More

by barwincepeda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Toyota of Hollywood FL responded

Gracias por destacar el trabajo de Elena y Fernando en Toyota of Hollywood. Apreciamos su apoyo!

December 30, 2024

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Employee Rating

This was the fastest I have ever purchased a vehicle from the beginning to end.. More

by jycooper67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood, we appreciate your positive feedback!

December 29, 2024

Dealership Rating
Employee Rating

Left numerous message for the finance team to confirm that a call was placed to my Navy Federal Credit Union for them to receive a 4 digit verification approval code. I have yet to receive a response, wh More

by PEDS20LORI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adin Acevedo, Sandra Molina, Toyota of Hollywood Service Department, Finance Department, Showroom Sales , Richard Kelly was the only member of Toyota of Hollywood that was patient, through, clear, understanding and education in my purchasing car process.

Dec 30, 2024

Toyota of Hollywood FL responded

I'm sorry to hear about the lack of response from our finance team. This isn't the level of service we aim for, and I apologize for any inconvenience caused. Please reach out directly so we can address this issue promptly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

December 29, 2024

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Employee Rating

Very bad service, the financier didn't know what he was doing, the managers are crap. They tell him a price and when he's there he changes it all the time, mistakes in my name and address and they tell me More

by alejandro.pcllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 30, 2024

Toyota of Hollywood FL responded

Alejandro, I'm sorry to hear about your frustrating experience. We strive for accurate and respectful service throughout the sales process, so it's concerning to read this feedback. Please reach out if you'd like us to address any unresolved issues or discuss this further. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

December 28, 2024

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Employee Rating

Should have told me you close 3:30pm Yes the signs we there but should have told me… No reason I had to wait 2 days to get my car.. Was very unhappy More

by RABBIKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 30, 2024

Toyota of Hollywood FL responded

I apologize for the inconvenience you experienced. We strive to communicate effectively and will use your feedback as we continually improve our customer service. Please feel free to reach out if there's anything further we can do to assist you. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

December 27, 2024

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Employee Rating

Todo muy lindo…. Me hubiera gustado que algunos detalles no los pasaron por alto… pero estoy feliz con mi rav4 More

by franreise09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Toyota of Hollywood FL responded

Gracias por compartir su experiencia, Fran. Nos alegra saber que está contento con su RAV4, aunque lamentamos que algunos detalles no hayan cumplido sus expectativas. Si desea discutir más sobre estos aspectos o tiene alguna pregunta adicional, estamos aquí para ayudarle. No dude en contactarnos cuando lo necesite. Gracias.

December 25, 2024

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Employee Rating

toyota of hollywood is the number 1 mr crag zinn is the best for running this dealership More

by LOPEZANTONIO247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Toyota of Hollywood FL responded

Thanks for the kudos! We appreciate your business and look forward to seeing you again at Toyota of Hollywood.

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