Richard Castillo
Richard Castillo at Findlay Toyota

Richard Castillo | Page 2

Service Advisor

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.8
146 Reviews
4.8

146 Reviews

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146 Reviews of Richard Castillo

September 12, 2025

Dealership Rating
Employee Rating

No problems encountered. We were greeted immediately and service was completed with 2 hours of arrival. More

by PPINKCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 10, 2025

Dealership Rating
Employee Rating

Excellent service, no problems encountered. Will be coming back for maintenance. Everybody were so helpful and nice. More

by THRICIA_BONAAGUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 23, 2025

Dealership Rating
Employee Rating

Thank you for your service and the friendly welcome hospitality from the family of Toyota. More

by ANGIE122785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Velardi

August 22, 2025

Dealership Rating
Employee Rating

Good work done here, but price is getting out of control. I never have any problems with the staff, they do a great job. But getting up close to $1000 for routine maintenance isn't going to work for most of More

by JOHN.CURRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 16, 2025

Dealership Rating
Employee Rating

Findlay Toyota of Henderson gives quality service. Starting with making the appointment,it is easy to do. Next upon arrival the greeter is kind and retrieves the service advisor. My service advisor Tr More

by WMCCLELLAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Young

August 14, 2025

Dealership Rating
Employee Rating

Got me the results I needed. Good job to the service writer there name Mathew Stanley More

by PFAULKNER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 01, 2025

Dealership Rating
Employee Rating

They have a very professional staff. They are always upfront about costs and timing for service. More

by KPENTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Findlay Toyota responded

Hello, Thank you for your kind words, Our goal is to be upfront and transparent when it comes to communicating with our service customers. We appreciate your support and look forward to seeing you again soon.

July 24, 2025

Dealership Rating
Employee Rating

Good service all around on that day, Uber service was a great addition to my service More

by YARKAJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Findlay Toyota responded

Hello, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next service visit even better, please let us know.

July 24, 2025

Dealership Rating
Employee Rating

I was very pleased with the work and the service I received on my 4Runner. I highly recommend this dealer. More

by UPTEHOUNDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Findlay Toyota responded

Hello, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next service visit even better, please let us know.

July 10, 2025

Dealership Rating
Employee Rating

I was able to call in and book an appointment for the same day and received courteous and expeditious service. More

by DMD28518
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Findlay Toyota responded

Hello, Thank you for your feedback . We're glad that you were able to call in and book your appointment for the same day and that you received courteous and expeditious service, Thank you for stopping by,

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